HISENSE 5S Series Auto Dosing WF5S1245BW bangs loudly on high spin

Seems to have sorted it, it's quiet as a mouse now 🙏 usually have the whole family in ear defenders at this point 👀😂 thanks for the help 🙏

Thanks for the update. If you tightened it up successfully you will have avoided a new machine. If left, a loose drum weight will eventually break the fixing struts and require an entire new outer drum at great expense.

So after all that it was the front counter weight, left side of the door, just come loose over time (since new in june) so QC issue not tightened up enough 😑

In fact, rereading your first post, I would carefully examine the drum first. If there are dints in it, especially fairly large ones, I would stop using it because if something has got inside it could wreck the machine completely.

You may find you need to get an engineer to look at it, but this article on the one links to at the end cover all the possible causes of noise in a washing machine that I am aware of.

Brilliant, got 3 weeks off for Christmas from this weekend so looks like I've got stuff to do now 😂 if you don't hear back it's because I failed and don't want to admit defeat 🫠

Also, if everything looks okay take off the drive belt and try spinning the drum by open the door and using the plastic drum lifters to see if the noise is just coming from the drum. Also, carefully inspect the drum for dints that would indicate some object has got inside.

Okay. Remember that the drum will only move about when a load of laundry is inside.

I ran it on a spin with the lid off and the top springs seem fine and the drum isn't hitting the housing, havnt found the time to check the bottom supports which is I assume the suspension.. will have a look this weekend thanks