Miele WWI660 water under machine.
I noticed water beneath my Miele WWI660. After pulling the machine out slightly, I couldn’t find any water behind it, and all the hoses appeared dry. While cleaning the filter, I discovered a couple of springs lodged inside.
Once again, I noticed water pooling, seemingly toward the centre of the machine. To confirm it was coming from the appliance, I placed a paper towel underneath. From the way the towel became wet, it seems the leak originates from the drainage pump area.
I plan to pull the machine out again to locate the source of the issue. Could anyone provide assistance or guidance? Could it be caused by a faulty hose connection to the drainage pump? Or possibly a damaged seal or drum? If the leak is coming from the bottom, why hasn’t the leak detector switch activated (assuming the machine has one)? Will I need to disassemble the machine?
Recently, the appliance was making a lot of noise and even shifted slightly during use. I adjusted and levelled it, which significantly improved its stability and performance, returning it to how it was when initially installed. Could its previous instability or movement—or me relocating the machine—have loosened or damaged a component?
Any advice would be greatly appreciated!
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Miele WWI660 small leak likely from within base, exact source not confirmed
- The problem
- Water was found beneath a Miele WWI660. The owner could not find water behind the machine and reported that external hoses appeared dry. A paper towel placed underneath suggested the moisture was appearing around the drainage pump area. The machine had also previously been noisy and unstable, and two springs were found in the filter.
- Likely cause
- The strongest supported explanation is a small internal leak collecting in the machine base and then slowly seeping out. The exact source was not confirmed from the discussion, so a pump hose, seal or drum fault remains unverified.
- What fixed it
- The accepted advice was that the leak source cannot be identified reliably from underneath with paper alone and the machine needs to be physically inspected to trace the leak. Because Miele machines have a base that can catch leaked water, a minor leak may seep out without obvious rear hose wetness. The exact repair was not confirmed.
- Checks to try
- Checked behind the machine for water
- Checked visible hoses and found them dry
- Placed paper towel underneath to help trace where water appeared
- Cleaned the filter and found two springs inside
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
1 Answer
Hi. Miele washing machines have a metal or plastic base underneath, so it would catch water from a leak. The pool of water may then slowly seep out somehow. If it was a biggish leak then it should trigger leak detection, which is installed in the base. So it sounds like it's quite a small leak at the moment at least.
Using paper can give a guide, but the only way to detect the leak is to physically inspect the machine. I do have many tips in this article here - Why is my washing machine leaking from underneath?
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