Solved
Bosch

Bosch Avantixx Washing Machine Not Draining

DIdip123
Asked about 1 year ago 3,318 views
0

Hi,

I recently moved my washing machine out of storage after four years. It was working perfectly fine before it was put in storage.

At first, it ran it on a cycle and it kept coming up with an E08 error. After much troubleshooting and spending a lot of time watching the different cycles like hawk, I have narrowed the problem down to the following:

- the pump does not drain the water when the cycle hits the drain portion (there is no issue with filling the machine or the rinse portion of the cycle),

- when it hits the drain portion, the pump makes a crackly noise. I have checked the impeller when this happens and it is spinning,

- after pausing the cycle and manually draining the water from the front, re-tightening the filter cap and starting the cycle again, the crackly pump noise disappears and it is able to spin and drain the small amount of water during the spin cycle.

- I have manually tried a separate fill/rinse, drain (through the front) and spin cycles and they all work.

It seems to me that when there is a large amount of water during the drain part of a normal cycle, the pump is not draining for some reason and only drains when I have manually drained the water out and there is a small amount of water to drain during the remaining drain and the following spin cycle.

I have also tried spinning the impeller with my finger with the washing machine turned off and it spins with, what I've read, is normal resistance.

Any help would be appreciated. Having to set a timer to drain the water manually and then wait to restart the cycle is starting to do my head in. Thanks in advance.

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Bosch Avantixx not draining full wash load, pump suspected

The problem
A Bosch Avantixx washing machine brought out of storage after four years showed E08 and would not drain during the main drain stage of a normal cycle. The pump made a crackling noise, and the impeller was seen spinning. After the water was manually drained from the front, the machine could then complete the remaining drain/spin with only a small amount of water present. Separate fill/rinse, manual drain and spin tests were reported as working.
Likely cause
The accepted reply said the most likely causes were a partial blockage in the drain path, corrosion or dried limescale/gunge affecting the pump after storage, a sticking plastic ball in the sump hose if fitted, or a drain pump that was weak and not running properly under a heavier water load. The exact cause was not confirmed.
What fixed it
Recommended checks were the drain hose connection, especially any plastic spigot on the u-bend, and the sump hose for blockage or a sticking plastic ball. If those checks found nothing, the accepted advice was that the pump might need replacing. The original poster decided to buy a replacement motor pump and have a technician fit it.
Checks to try
  • E08 fault shown
  • Pump made a crackling noise during the drain stage
  • Impeller was observed spinning
  • Machine drained/spun once most water had been manually removed
  • Separate fill/rinse, manual drain and spin tests worked
  • Suggested check of drain hose/u-bend spigot for partial obstruction
  • Suggested check of sump hose and any plastic ball for blockage or sticking
Parts or tools mentioned
  • replacement motor pump

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Professional repair recommendedGenerated 18 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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4 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered about 1 year ago

Hi. I have a few articles which may be of use -

Using a washing machine that has been in storage

Your pump problem could be caused by corrosion or a build of dried out limescale and gunge. If the pump is definitely spinning the impeller, and pumps some water out some times, then there could be a partial blockage somewhere. Or maybe the pump is just not running at proper speed or can be stopped easily by a lot of water.

If the drain hose is connected to a plastic spigot on the u-bend I would firstly check there isn't any partial obstruction in there. If it is a new plumbing in check this article - washing machine won't drain water after being moved

I would lay it down and remove the sump hose. Check inside it for gunge, and check if it has a plastic ball inside. If it has, make sure it is clean as they can stick and seal off the drum. If everything seems ok check all the points in this article -

Can't see a blockage but pump not pumping water out

If everything checks out it could just need a new pump.

Whitegoods Help — appliance repair expert and forum host.
0
DI
dip123
Answered 12 months ago

Hi Andy,

Thanks for your reply. I'm not the most mechanically knowledgeable person. Do you know of any videos that show how to do this on the Bosch washing machine?

Also for this, would you happen to have a link to any video that shows how to do this?

Thanks in advance.

0
WH
WhitegoodshelpVerified Engineer
Answered 12 months ago

Hi. I would respectfully advise that you don't do anything. You should only look at DIY repairs if you are an advanced DIYer, or work in a job with similar or even greater skills than required for appliance repairs.

Whitegoods Help — appliance repair expert and forum host.
1
DI
dip123
Answered 11 months ago

Hi @Whitegoodshelp (Andy)

Thanks for replying and for your advice. I have decided I will purchase a replacement motor pump and get a technician to replace it for me because I would have absolutely no idea how to do it.

Your help has been greatly appreciated.

Regards.

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