Solved

Stopped Taking Fabric Conditioner

TVtvillikko
Asked about 15 years ago 6,408 views
0

I have AEG Lavamat Turbo washer dryer which is only two years old. It has never been the best of machines (result quite poor etc)

and now has stopped taking the fabric conditioner. I have cleaned the compartment with a brush and descaler and I have given

the same treatment to the water holes inside the slot, but no improvement. Unfortunately the conditioner cannot be added manually either as even

if I pause the programme, the door doesn't open during the rinse. Is there anything else I could try? I've been using Calgon regularly.

Thanks for all help. There's no answer for thsi in any Troubleshootings.

Tanja

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

AEG Lavamat Turbo not taking fabric conditioner

The problem
An AEG Lavamat Turbo washer dryer, about two years old, stopped flushing the fabric conditioner from the dispenser. The owner cleaned the conditioner compartment, descaled it, cleaned the water holes in the drawer housing and checked the valve holes with a pin, but the fault remained. There were no error codes.
Likely cause
The discussion suggests a problem with the conditioner-flush water path inside the machine, such as a faulty water valve/solenoid or a nozzle mechanism fault if that design is fitted. The exact failed part was not confirmed.
What fixed it
No DIY repair was confirmed. The recommended action was to have the machine checked by an engineer, as the obvious dispenser and inlet-hole blockages had already been ruled out. A temporary workaround mentioned was to pour conditioner into the drawer during the last rinse while it is filling.
Checks to try
  • Cleaned the fabric conditioner compartment with a brush
  • Descaled the dispenser area
  • Cleaned the water holes inside the dispenser slot
  • Checked the valve holes with a pin
  • Observed that there were no error codes

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Professional repair recommendedGenerated 11 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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4 Answers

Accepted Answer
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WH
WhitegoodshelpVerified Engineer
Answered about 15 years ago

I do have some general advice about fabric conditioner doesn't go into washing machine on Washerhelp's troubleshooting washing machine faults. If you need to add fabric conditioner manually as a workaround until you get the problem fixed just add it on the last rinse (or next to last rinse - not sure which is best) by pouring it into the soap dispenser drawer while it's filling on the last rinse.

Whitegoods Help — appliance repair expert and forum host.
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TV
tvillikko
Answered about 15 years ago

Thanks for the reply. There's no nozzle or error codes and I checked the valves with a pin and they aren't blocked. The only thing I suppose I can do is to look if water even tries to come through during rinse. If not, the problem might be inside the machine and not worth fixing.

Tanja

0
WH
WhitegoodshelpVerified Engineer
Answered about 15 years ago

Hello Tanja: If you've eliminated the obvious and simple things then it's time to get in an engineer. Some washing machines flush the fabric conditioner in by means of a nozzle, which directs the cold water into the fabric conditioner compartment, others just have a separate solenoid for the fabric conditioner. It may only need a new water valve or the nozzle mechanism (if fitted) fixing. It's not normally a serious fault.

Whitegoods Help — appliance repair expert and forum host.
0
TV
tvillikko
Answered about 15 years ago

Thanks for advice, I'm fed up with the rough laundry I'm getting so will call in an engineer.

Tanja

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