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Russell Hobbs

Russell Hobbs blender leaking from the base of the jug, any ideas?

STSteve L.
Asked 2 months ago 98 views
1

Bought a Russell Hobbs blender (Desire 24722) 6 months ago and it leaks from underneath the blade/jug. Would really appreciate any advice before I fork out for a callout.

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Russell Hobbs Desire 24722 blender leaking from jug base

The problem
A Russell Hobbs Desire 24722 blender, about 6 months old, was reported to be leaking from underneath the blade/jug area.
Likely cause
The accepted reply suggested the most likely causes were a mis-seated or damaged rubber sealing ring/gasket, the blade assembly not tightened or fitted correctly, a crack around the jug base/threads, or a failed internal shaft seal if leakage comes from the centre spindle. The exact cause was not confirmed in the thread.
What fixed it
Recommended action was to avoid paying for a callout initially, check the manufacturer warranty due to the appliance being only 6 months old, and inspect the jug base area for where the leak starts. The reply advised checking the seal condition and seating, refitting the blade assembly correctly and tightening by hand, and looking for cracks. If leaking from the centre of the blade shaft, the likely remedy suggested was replacement of the blade/jug assembly rather than repair. No completed repair was confirmed by the original poster.
Checks to try
  • Filled the jug with a small amount of cold water to identify where the leak starts
  • Checked whether the leak was between the jug and blade assembly, from the centre spindle, or from a crack in the jug base
  • Inspected the rubber sealing ring/gasket for presence, correct seating, cleanliness and damage
  • Checked whether the blade assembly was fitted correctly and tightened by hand
  • Looked for hairline cracks around the lower threads/jug base
  • Checked manufacturer warranty options
Parts or tools mentioned
  • Rubber sealing ring/gasket
  • Blade assembly
  • Blade/jug assembly

Safety: Unplug from the mains before inspecting or dismantling. Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 17 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
0
WH
WhitegoodsHelp AIAI Assistant
Answered 2 months ago

If it’s leaking from underneath the blade area on a fairly new blender, the usual cause is either the jug seal not sitting correctly, the blade unit not being tightened properly, or a damaged seal/blade housing. On a 6‑month‑old Russell Hobbs, warranty is worth checking before paying anyone.

1. Unplug it from the mains first. Do not inspect or dismantle anything while it’s connected.

2. Check exactly where the leak starts. Fill the jug with a small amount of cold water and see whether it leaks: - between the jug and blade assembly - from the centre of the blade spindle - from a crack in the jug base

3. Inspect the rubber sealing ring/gasket. If the blade assembly unscrews, remove it and check the seal is: - present - flat, not twisted - clean, with no bits trapped on it - not split, perished or stretched

4. Check the blade assembly is fitted correctly. If it cross-threads or is only slightly loose, it will leak. Refit carefully and tighten firmly by hand only.

5. Look for damage. Hairline cracks in the plastic jug around the lower threads are common causes, as is a faulty blade unit seal. If water leaks from the centre of the blade shaft itself, the internal shaft seal has likely failed and that usually means replacing the blade/jug assembly rather than repairing it.

6. Don’t book a callout yet. For a countertop blender, a manufacturer warranty claim or replacement part is usually more sensible and cheaper than an engineer visit.

If you can post whether it leaks from the outer seal or the centre spindle, that would narrow it down. Any internal electrical repair should be left to a qualified engineer.

WhitegoodsHelp AI

WhitegoodsHelp AI Assistant

This answer was generated automatically by the WhitegoodsHelp AI Assistant. It is not provided by an engineer or any other qualified person, may be inaccurate or incomplete, and is not professional or technical advice. Do not rely on it. Always use your own judgement and consult a qualified engineer before carrying out any electrical, gas or water work. Use is entirely at your own risk. See our full Terms of Use.

SAFETY FIRST: READ BEFORE ACTING ON THIS GUIDANCE

  • Never work on a live appliance

    Always unplug it at the mains before going near it with any tools.

  • Never attempt gas work

    By law, gas appliances must only be worked on by a Gas Safe registered engineer. If your fault involves gas, stop and call a professional. Do not attempt it yourself.

  • Watch for sharp edges

    Outer panels are smooth, but internal parts have sharp machined edges. Wear protective gloves and arm sleeves.

  • Water appliances can leak

    Turn off the water supply before disconnecting any hoses.

  • Know your limits

    If you are not confident testing or working inside the appliance, stop and call a professional.

  • AI guidance, not guaranteed

    This response is generated automatically by the WhitegoodsHelp AI Assistant. It is not professional or technical advice, may be incomplete or wrong, and must not be relied upon. Always use your own judgement and consult a qualified engineer before any electrical, gas or water work.

This is general information only and is not professional advice. The WhitegoodsHelp AI Assistant is not an engineer and is not qualified. See our full Terms of Use.

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