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Miele Wt2780 Noisier When Rotating Counter Clock Wise

MAmassig
Asked over 13 years ago 5,818 views
0

Hello

It seems that during washing the WT2780 is noisier when rotating counter clock wise than clocwise. Clockwise is virtually silent, but counterclock wise produces a slight winy noise ... basically you can hear the motor ...

Is that normal?

Regards

Massi

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Miele WT2780 noisier in one drum direction during wash

The problem
Miele WT2780 reported as virtually silent when rotating clockwise, but producing a slight whiny noise when rotating counter-clockwise during washing.
Likely cause
The accepted reply says this is not considered normal. Suggested causes were a carbon brush issue, the drum catching on the door seal, or noise from the bearing seal. Another forum reply suggested the dryer moisture-sensor carbon brush in the bearing spider may squeal in one direction. The exact cause was not confirmed.
What fixed it
Recommended check was to remove the belt and turn the drum by hand to see whether the noise is present from the drum assembly itself. The discussion also notes it may be minor and could disappear on its own, but no definite repair was confirmed.
Checks to try
  • Listen for whether the noise occurs only when turning counter-clockwise
  • Take the belt off and turn the drum by hand to check whether the noise is still present
Parts or tools mentioned
  • Drive belt
  • Carbon brush
  • Door seal
  • Bearing seal
  • Sensor carbon brush in the bearing spider

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 14 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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3 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 13 years ago

Not really, the sound should be the same which ever way it turns. It could be a sign of something like a carbon brush problem, or I've known drums to catch on door seals or make a noise from the bearing seal inside. You could try taking the belt off and seeing if the noise can be heard when you turn the drum by hand. It's possible it's nothing to worry about, even that it could disappear on its own but without hearing it it isn't possible to judge whether it should be looked at or not.

Whitegoods Help — appliance repair expert and forum host.
1
MU
Murphy
Answered about 13 years ago

Could also be the other part of the sensor system for the dryer. This is a carbon brush located in the bearing spider and it runs on the drum shaft providing a circuit between the drum, clothes and the sensor on the glass door and this is how the 'auto dry' feature is calculated. Occasionally they 'squeal' usually in one direction. Sometimes it wears off, sometimes it doesn't.

0
JA
jayj
Answered almost 13 years ago

I noticed the same thing, about a month or so after purchase - then it seemed to go away by the next month. Odd.

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