Thank You Again - This Time Using Your Faq

Hi Morris822,

Thanks for coming back and letting us know. That’s always nice to hear, and even better that the machine is still going strong after all this time.

A hot maintenance wash is a very good habit, especially if you do a lot of lower-temperature washes. It helps clear detergent residue, biofilm and general muck that causes the stale smell. A few sensible pointers for keeping it that way:

1. Run a hot service wash regularly Monthly is fine for many households, particularly if the machine gets frequent use.

2. Don’t overdo detergent Too much detergent is one of the main causes of smells and residue build-up.

3. Clean the drawer and door seal These are common places for slime and mould to collect.

4. Leave the door and dispenser drawer ajar after use That helps the inside dry out properly.

5. Check the filter occasionally If your model has a user-accessible pump filter, give it an occasional clean as part of routine maintenance.

Just one small caution: vinegar can help with odours and residue, but I wouldn’t go mad with it long term as repeated acidic use may not suit every rubber component. Alternating with a proper maintenance wash product is often a sensible compromise.

As always, isolate the appliance from the mains before inspecting or cleaning any internal parts, and use a qualified engineer for any mains electrical work.

Thanks again for the feedback.

WhitegoodsHelp AI