Solved
Error Code F13

Wdf740K F13 Error: Sensor Part Identification

PApaul2013
Asked almost 13 years ago 4,056 views
0

Hello all, My washer dryer has recently been giving a code of F13 and now it does spin or pump water out. I moved the appliance this morning and found this (first picture) on the floor underneath it and I think it came from here (other two pictures). I've been trying to identify it and have come up with two options, it's either this Hotpoint WDF740KUK Element Sensor but I think this fits in the back of the drum or this Hotpoint WDF740KUK Lens Temp. / Spin but there is no picture of it. If anyone could point me in the right direction that would be great.

Thanks Paul2013

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Hotpoint WDF740KUK F13 error with missing/melted sensor from blower manifold

The problem
A Hotpoint WDF740KUK washer dryer showed F13 and then would not spin or pump out. After moving the appliance, the owner found a loose damaged part underneath and believed it had come from an oblong hole in the blower manifold about one third of the way up from the drum end.
Likely cause
The discussion most strongly supports that the loose part was a temperature sensor/thermistor from the dryer air/heating circuit, likely in or near the blower manifold or dryer heating chamber. One reply also warned it may have overheated and melted because of another underlying fault, but that was not confirmed.
What fixed it
The accepted advice was that it was not the washer heating element sensor and probably not the listed 'lens temp./spin' part. The strongest recommendation was to identify the correct sensor via a parts enquiry using the model details before ordering. Another reply suggested the rest of the sensor may still be inside, possibly lying on or under the dryer heating element. The exact repair was not confirmed in the thread.
Checks to try
  • Owner found a loose damaged part under the appliance
  • Owner compared the fitting point and said it had to fit a square/oblong hole
  • Owner later identified the location as the blower manifold about one third up from the drum end
  • Forum member suggested checking whether the rest of the sensor remained inside, possibly on or under the heating element in the dryer heating chamber
Parts or tools mentioned
  • Thermistor NTC
  • parts enquiry

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 5 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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7 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered almost 13 years ago

It's so frustrating when spares don't have a picture. The first one looks like it's one for the heating element on the washer so you can discount that. The second has no pic but the description of it doesn't sound right (lens temperature / spin), this Thermistor NTC looks like it could be it (apart from the colour) and at least has a description more like I;d expect as looking at the photos it looks like a TOC | Thermistor | NTC for the washer dryer part.

To be on the safe side try filling out a parts enquiry where they will hopefully look it up using their parts manuals

Whitegoods Help — appliance repair expert and forum host.
0
PA
paul2013
Answered almost 13 years ago

Thanks for the reply,

I don't think it is the thermistor as on closer inspection it has to fit a square hole. However I will fill out a parts enquiry form.

Thanks again

Paul2013

p.s.

I've looked at the parts on this website and it fits in the blower manifold 1/3 of the way up from the drum end of the manifold, the hole is an oblong fit.

0
ED
edhorwood
Answered almost 13 years ago

where's the rest of it? still inside the drum?

0
WH
WhitegoodshelpVerified Engineer
Answered almost 13 years ago

Also when you replace it, keep a very close eye on it as it may have another fault, which caused it to overheat and melt.

Whitegoods Help — appliance repair expert and forum host.
1
PA
paul2013
Answered almost 13 years ago

I haven't found any other debris, also there wasn't any strange sounds before it went wrong. As I can't find what it is supposed to look like I don't know what's missing !

will do !

Thanks to both of you

paulie2013

0
ED
edhorwood
Answered almost 13 years ago

I think it's a metal cylinder usually?

something like this....

0
WH
WhitegoodshelpVerified Engineer
Answered almost 13 years ago

It's probably lying on or under the heating element in the dryer heating chamber.

Whitegoods Help — appliance repair expert and forum host.

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