Solved
Hotpoint

Hotpoint Noisy On Spin

GUGuest Notebook64
Asked almost 13 years ago 9,237 views
0

Hi All

When washing then its ok

on synthetic spin boarders on getting noisy

on full spin it gets extreamly noisy.

no dents in drum - and doesnt sound like anything trapped

spinning the drum by hand - isnt noisy - bearings or motor

no rusty marks at back of drum - bearings

top and bottom concrete appears tight

drum not lopsided - suspension seams ok

however

very slight movement between metal drum and outer drum

also, inner drum appears off centre to front facia as you turn it - up slightly - down slightly, maybe 5mm between two

could an inner bearing cause this?

couldnt see any cracks in the spider on the back

stumped!!

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Hotpoint washing machine very noisy on spin; bearings suspected but not confirmed

The problem
A Hotpoint washing machine was reported as quiet during washing but very noisy on synthetic spin and extremely noisy on full spin. The drum turned quietly by hand. The poster found no dents in the drum, no obvious trapped object, no rusty marks at the back of the drum, concrete weights appeared tight, and the drum did not seem lopsided. They did note slight rocking movement between the inner drum and outer drum, and the inner drum appeared slightly off-centre at the front as it rotated.
Likely cause
Drum bearings were suggested by some replies because of perceived movement between inner drum and casing, and possible uneven wear or shaft wear was mentioned. However, the accepted reply said bearing failure was not clearly proven because the reported movement was only slight, there were no rust/water marks, and the drum was not rough or rumbling when turned by hand. Exact cause was therefore not confirmed.
What fixed it
No confirmed repair was carried out. The accepted advice was that more precise diagnosis was needed, including better description of the noise or a recording, and to check for stronger signs of bearing failure such as significant up-and-down drum play, rust/water marks at the back, and rough rumbling when turning by hand.
Checks to try
  • Drum spun by hand and was not noisy
  • No dents seen in drum
  • No trapped item suspected
  • No rusty marks at back of drum
  • Top and bottom concrete weights appeared tight
  • Drum not obviously lopsided
  • Slight movement noted between inner drum and outer drum
  • Inner drum appeared slightly off-centre at front while rotating

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 6 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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9 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered almost 13 years ago

Noises are very difficult to communicate, when you say "noisy" that doesn't help much because it depends exactly on what kind of noise is being made as to how you think about diagnosing it. If drum bearings have gone you should be able to lift the inner drum up and down by a fair amount not just a millimetre or so, and there is usually rust and water marks at the back of the outer drum. When you spin the drum by hand it should feel rough, and make a rumbling noise.

When you turn the drum by hand and observe the front lip if it is out of true (slightly elliptical) the drum could be damaged due to an obstruction but it's possible the drum has always been like that as they aren't always perfectly round. It could be you only noticed it after carefully examining it.

If you could film the noise with your phone and upload it, that might help. (clicking "more options" button on reply gives attachment option. Other than that try to describe the noise.

Have you checked out all this article on noisy washing machine?

Whitegoods Help — appliance repair expert and forum host.
0
ED
edhorwood
Answered almost 13 years ago

If you can see the inner drum moving independent of the drum casing, then the bearings are definitely at fault and need replacing. You shouldn't be able to see any movement between the two.

0
GU
Guest Notebook64
Answered almost 13 years ago

Thanks for the reply

as I said, the throw on rotation makes me believe that the isnt central through the bearings if that makes sense -

the movement independant of the casing is about 3mm if I rock it

would that be enough to prove the inner bearing has had it?

0
ED
edhorwood
Answered almost 13 years ago

If I put one hand on the outer casing of my machine and one on the inner drum, I really can't move them separately at all, not even 1mm. If there was any movement in the shaft through the bearings, it would accelerate the wear of them because the balls/racers would be shaken around.

0
ED
edhorwood
Answered almost 13 years ago

I think what you are describing is the bearing wearing more one one side or the shaft could also be damaged/worn on one side.

0
GU
Guest Notebook64
Answered almost 13 years ago

Cheers

looks like a new machine

Thanks

0
ED
edhorwood
Answered almost 13 years ago

I changed my bearings about 5 years ago and it was a big job, but an engineer did offer to do it for £60 plus £90 for the parts. Probably much more expensive now. I did haggle that price, it was originally a much higher quote. I watched a few youtube videos and tried it myself and was successful. The thing that confused me the most was getting the nut off the pulley, it's a reverse thread, so I was always trying to tighten it lol.

0
GU
Guest Notebook64
Answered almost 13 years ago

might have a go

cheers

0
ED
edhorwood
Answered almost 13 years ago

I was scared, the machine was in a million bits around the kitchen. Just have a notepad and write everything down, making lots of notes about the wiring especially. I also noted the sequence I stripped the machine, then reassembly was just the reverse, making it easier.

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