Samsung J1045 Front Loading Washing Machine De Error
I have a de error on my washing machine so I replaced the locking mechanism but the de error continues. What would be the cause of this. Would replacing the pcb board be the only other cause to this issue. The machine is a samsung J1045 7kg front loader. Any advice would be real helpful. Thanks.
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Samsung J1045 shows DE error despite new door lock parts
- The problem
- Samsung J1045 front loading washing machine displays a DE error. The owner had already replaced the door interlock, door latch and handle, but the fault remained.
- Likely cause
- The discussion suggests the door interlock is probably not the cause because it clicks, locks the door, and keeps it locked briefly after power is cut. The strongest supported diagnosis is a wiring or connection fault from the interlock onwards, with the PCB only a possible suspect if the wiring proves sound.
- What fixed it
- Recommended action was to check continuity of the wire from the door interlock to its destination with the machine unplugged, to look for a broken wire or connection fault. If the wiring tests OK, the fault is likely further downstream, possibly at the PCB, but replacing the PCB was not confirmed as the repair.
- Checks to try
- Door interlock replaced
- Door latch replaced
- Door handle replaced
- Door lock clicks when cycle is started
- Door remains locked for about a minute after power is cut following the DE error
- Advice given to continuity-test the wiring from the interlock with the machine unplugged
- Parts or tools mentioned
- Door interlock
- Door latch
- Door handle
- Continuity meter or multimeter
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
5 Answers
Hi: I've just written a new article for you here - Samsung DE Error
I'm also going to write a separate article explaining how door interlocks work and will post a link to it here once published. Please let me know how you get on.
Need Professional Help or Spare Parts?
Thanks for the reply/article. In my search for the issue with my machine I actually replaced the door interlock aswell as the latch and handle. When I close the machine and turn on for a cycle I hear a click from the lock (and it wont open for a minute after the power is cut after the de error) but the error keeps coming up. Im just thinking that it can only be a fault in the pcb but I dont wont to buy another one and rrplace it only to see that I was wrong. Thanks again for the feedback.
If you hear a click and the door locks, then releases after a minute or so, it seems highly likely that it's not the cause of your fault though of course you clearly realise than now. Once the door lock has activated power should be passed onto the rest of the machine so it's possible for a connection fault or broken wire leading from the interlock to prevent power passing on yet the door interlock works just fine. To troubleshoot a fault like this when you know the door interlock is likely to be OK I'd continuity test the wire leading from the other side of the interlock to wherever it goes to make sure there are no breaks in it. You can't do this on a live machine, you'd have to unplug it and use a continuity or multi meter to check.
If that tests out OK then the fault must be occurring somewhere after the wire has passed power on, if this wire goes back to the pcb then it's a suspect but as you've already found, it's a gamble replacing parts without being sure they are to blame and pcbs are expensive.
Need Professional Help or Spare Parts?
Thanks for the reply/article. In my search for the issue with my machine I actually replaced the door interlock aswell as the latch and handle. When I close the machine and turn on for a cycle I hear a click from the lock (and it wont open for a minute after the power is cut after the de error) but the error keeps coming up. Im just thinking that it can only be a fault in the pcb but I dont wont to buy another one and replace it only to see that I was wrong. Thanks again for the feedback.
Here is my new article on How does a washing machine door interlock work?
Need Professional Help or Spare Parts?
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