Solved

Washer shuts down completely

BEBen98
Asked almost 6 years ago 2,969 views
0

My washer shuts down at random times mid cycle including the display.

If I turn off power and wait for about 1 min before I turn power back on, the machine runs and then stops after a while.

I checked the door, it functions normally (locks and unlocks).

What could be the reason?

InShot_20200906_102752609Vga.wmv

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Washer loses all power mid-cycle and restarts after a short wait

The problem
The washing machine shuts down completely at random during a cycle, including the display. After switching the power off and waiting about one minute, it will power up again and run for a while before stopping again. The door lock was checked and was reported to lock and unlock normally.
Likely cause
Most strongly supported diagnosis is a power supply fault, possibly on the control PCB, or a poor electrical connection. A faulty sensor was not evidenced in the discussion.
What fixed it
Recommended first action was to eliminate the supply side by trying the appliance on a different wall socket, as far as the installation allows. One reply suggested the behaviour looks like a PCB power-supply fault, but advised against speculative PCB replacement because it is expensive and not guaranteed to cure the fault. The exact repair was not confirmed.
Checks to try
  • Door operation checked; it locks and unlocks normally
  • Observed complete shut-down including display during cycle
  • Machine runs again after power is turned off and left for about one minute

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 16 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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4 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered almost 6 years ago

Hi. First thing is to try it in a different wall socket. It’s a long shot but you have to eliminate the basics first. Sounds like a power supply problem.

Whitegoods Help — appliance repair expert and forum host.
0
WH
WhitegoodshelpVerified Engineer
Answered almost 6 years ago

The video makes it look like a pcb fault on the power supply but I would not recommend speculatively replacing it as there's no guarantee it will fix it and they are expensive.

Whitegoods Help — appliance repair expert and forum host.
0
BE
Ben98
Answered almost 6 years ago

There is no actual socket. It has a connector that is controlled by a 20A wall switch.

I am thinking that it may be bad capacitor(s) on a PCB. Why would it function after I wait a while before I turn the power back on?

Does anyone know if a faulty sensor can manifest this behavior?

Thanks

0
WH
WhitegoodshelpVerified Engineer
Answered almost 6 years ago

Hi Ben, yes it could be something like a poor connection or faulty component but appliance engineers aren't taught how to repair PCBs only replace them so it's unlikely an appliance engineer can help. There is a discussion about a Beko washing machine that is dead and turned out to be a specific component that dozens of people have fixed thanks to someone who understands electronics posting a solution. Yours could be a similar thing -

Whitegoods Help — appliance repair expert and forum host.

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