My washing machine made a weird noise and then stop spinning after investigation and completely cleaning the drain hoses, I learned that the lack of spinning if because the drum is seized up. The motor works fine, the bearings look ok, the drain function works fine…
the only explanation I found online is that something is stuck between the inner and outer drum.. but the drum doesn’t move even one bit.. is that the only explanation? Should I see dents if that’s the case?
Solution Summary
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This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Washing machine drum seized, likely obstruction between inner and outer drum
- The problem
- The washing machine made an unusual noise and then stopped spinning. The motor and drain function were reported as working, and the drum could not be turned freely by hand, only seeming to move a fraction.
- Likely cause
- The strongest supported diagnosis is an item of laundry trapped between the inner and outer drum. The accepted reply suggested a soft obstruction such as a sock or pair of pants as the main suspect, based on the slight movement and the poster’s view that the blockage had some give rather than feeling solid like metal.
- What fixed it
- Recommended action was to locate and remove the obstruction if accessible. If the item is trapped underneath the drum it may be retrievable without full dismantling. If it is wrapped around the drum shaft or trapped round the back of the inner drum, the machine would need stripping down; some modern machines have sealed drums and are not readily repairable in this way. The exact repair was not confirmed in the discussion.
- Checks to try
- Drain hoses were cleaned
- Drain function was reported as working
- Motor was reported as working
- Bearings were reported as looking OK
- Drum was checked by hand and appeared to move only a fraction
- The blockage was described as feeling like it had slight give rather than being solid metal
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
4 Answers
Hi. It seems to move a fraction. When it stops does it feel like whatever is blocking it is solid like metal or with slight give like say a sock or pair of pants? The latter is main suspect of it hasn't been noisy and bearings seem OK.
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It depends where the obstruction is. If its somehow wrapped around the drum shaft, or got round the back and between the back of the inner drum and the outer drum it would need stripping down. And many modern washing machines are designed in such a way that they can't be stripped down (sealed drums).
If it's something trapped underneath the drum it may be possible to retrieve it. I have some advice and help here
How to remove something stuck under drum
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