Solved
Zanussi
Z716WT83BI

New zanussi washer/dryer Z716WT83BI pump

YAYampug
Asked almost 7 years ago 8,413 views
0

Hi we've just bought a brand new zanussi washer dryer Z716WT83BI from ao had previous zanussi washer dryer for over ten years nice and quiet reasonably reliable apart from pumps wearing out. This one however is driving us round the bend whenever we use the dryer the pump runs constantly. Is this normal?

Heres a vid we uploaded to youtube.

https://youtu.be/kgD7Hmcuquc

Any ideas?

Thanks

Steve

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Zanussi Z716WT83BI pump noise during drying appears normal, with drain hose causing extra knocking

The problem
On a new Zanussi washer/dryer Z716WT83BI, the user reported that during drying the pump seemed to run constantly and the appliance was very noisy.
Likely cause
The discussion indicates the pump noise is probably the normal sound of the drain pump running with no water present and pumping air during the drying cycle. The regular knocking was most strongly linked to the drain hose moving and tapping against the machine.
What fixed it
Recommended action was to secure the drain hose properly, using the rear hose clip if fitted or another suitable restraint, to stop it knocking on the back panel. The thread also advised that many washer dryers run the pump continuously throughout drying, so constant pump operation itself was presented as normal. No further repair was confirmed.
Checks to try
  • Video showed a regular knocking sound
  • Drain hose was seen moving about during pump operation
  • Accepted reply noted the pump sounded like it was pumping air after water had drained away
  • Follow-up reply stated many washer dryers run the pump all the time during drying
Parts or tools mentioned
  • Drain hose clip
  • Cable ties
Cause identifiedGenerated 17 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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3 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered almost 7 years ago

Hello Steve. The pump sounds very noisy, but my problem is that most recording devices use automatic level control which compresses the audio and makes it sound louder. So it's difficult to judge exactly how much noisier than normal it is - if at all. There is an accompanying knocking sound though. This regular knocking sound appears to be coming from the drain hose, which can clearly be seen writhing about. The first thing you need to do is secure the drain hose properly so that it is not knocking about and tapping on the back panel etc.

If it has a clip designed to clip to the back of the washing machine put it back in the clip. If not you may need to use cable ties or some other device. Sometimes when the washing machine is pumping air a drain hose can move about in a regular rhythm and that is definitely contributing to your noise. Other than that, the noise that I can hear is the normal noise of a washing machine water pump when it has drained away all the water and is just pumping air. It does sound very loud, but that could easily be the automatic level control on the recording.

Whitegoods Help — appliance repair expert and forum host.
0
YA
Yampug
Answered almost 7 years ago

Hi andy thanks for your reply. Is it normal for a washer dryer to pump air constantly the entire time its drying?

Thanks

0
WH
WhitegoodshelpVerified Engineer
Answered almost 7 years ago

Some may just put the pump on intermittently but many will just have the pump running all the time.

Whitegoods Help — appliance repair expert and forum host.

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