Solved
Zanussi

Zanussi washer dryer not filling with water. No error code and is turning etc.

MGmgangiex
Asked over 3 years ago 2,956 views
0

I cleaned the filter, which I've done loads of times, and now the washer is not filling with water. I've checked the filter is back in properly. There is no error code and it would do a full cycle if I let it without water in. We've checked all pipes and water is getting to it. We've also tried a new valve as per the photo.

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Zanussi washer dryer runs cycle but does not take in water

The problem
After the filter was cleaned, the Zanussi washer dryer stopped filling with water. It would run through a full cycle without showing an error code. The user said the pipes had been checked, water supply was reaching the machine, and a replacement inlet valve had already been tried.
Likely cause
Most strongly supported diagnosis was a pressure system fault or blockage making the machine think it already contained water. A secondary possibility raised was restricted water flow caused by a kinked hose or tap issue, especially if the problem began after cleaning the filters. The exact cause was not confirmed.
What fixed it
Recommended check was to test the machine on a spin-only cycle and inspect the pressure system if it would not go into fast spin. It was also suggested to re-check for restricted water flow from the supply side, such as a kinked hose or insufficient flow through the tap. No confirmed repair was documented.
Checks to try
  • Filter cleaned and refitted
  • Pipes checked
  • Water confirmed to be getting to the appliance
  • New valve tried
  • Spin-only cycle tested; machine did spin
Parts or tools mentioned
  • Replacement valve

Safety: A faulty pressure system was said to risk the heater operating without water. Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 16 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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3 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 3 years ago

Hi. If the pressure system is faulty or has a blockage it can fool the washing machine into thinking it has water inside when it hasn’t.

This will stop it from taking any more water in. However, it can also put the heater on during wash cycle which can be dangerous. It should also stop the washing machine from doing a fast spin.

Put the washing machine onto a spin only cycle. If it doesn’t kick into a fast spin check the pressure system.

Do a search on these forums for pressure system to learn more and follow any links to my articles on Whitegoodshelp about it or go to Whitegoodshelp and search for pressure system.

Whitegoods Help — appliance repair expert and forum host.
0
MG
mgangiex
Answered over 3 years ago

Hi. Thanks for the response. I've just tried the spin cycle and it spins.

0
WH
WhitegoodshelpVerified Engineer
Answered over 3 years ago

Hi. It shouldn’t be possible for a washing machine to do a cycle with no water inside. If no water is going into the machine then when you put it onto a wash cycle such as 40 degrees cottons it should sit there trying to fill. After a few minutes it should time out and give an error code.

A blocked pressure system could still be the cause as it can still slowly release the blocked pressure and so it may spin after being left for some hours. If it was a blocked pressure system that has slowly released, it should fill up now. If it still doesn't fill then maybe it's not a blocked pressure system.

If the washing machine stopped filling after you cleaned filters (was it the water valve filters?) If so the main suspect is a kinked hose or tap not letting enough water through.

Whitegoods Help — appliance repair expert and forum host.

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