Solved
Samsung

Emergency Drain Tube Samsung Ecobubble

DADamsel
Asked about 6 years ago 2,628 views
0

Hi place help the Drain Tube has disappeared. I have the White Plastic Casing on the front of my, how do I remove that - and in doing so, will it help me access the Drain Tube.

Thanks

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Emergency drain tube on Samsung Ecobubble had slipped behind the front housing

The problem
The emergency drain tube had disappeared from the front access area, leaving only the white plastic casing visible. The user wanted to know how to remove the front cover and whether that would allow access to the drain tube.
Likely cause
The emergency drain tube had come away from its normal front position and slipped back behind the housing. The discussion does not confirm why it came loose.
What fixed it
Advice was to remove the kick strip to access the area by the pump filter. The user later confirmed the small front door was not enough, and they ultimately removed the top of the washing machine, reached down beside the drum, located the drain tube, and fed it back through the original hole before securing it back in place.
Checks to try
  • Checked the front lower access area by the pump filter
  • Removed the small front door/access cover
  • Located the drain tube behind the metal housing by accessing from the top
  • Fed the drain tube back through its original hole
Parts or tools mentioned
  • kick strip
  • large screwdriver
Confirmed fixedGenerated 19 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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5 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered about 6 years ago

If you mean the emergency drain tube at the side of the pump filter you’d need to remove the kick strip.

Whitegoods Help — appliance repair expert and forum host.
1
WH
WhitegoodshelpVerified Engineer
Answered over 4 years ago

Hi Gillian. At the front of the washing machine, right at the bottom there should be a plastic strip. If you walk right up to the washing machine it is right in the position where your feet would kick it, which is why presume it's always been called a kickstrip.

It should be fairly straightforward to remove it. You usually just have to gently lever it down and towards you with a large screwdriver. You need to be careful though because the tabs that hold them in place are usually quite brittle and fragile so you can easily break them if you're not careful.

Whitegoods Help — appliance repair expert and forum host.
0
WH
WhitegoodshelpVerified Engineer
Answered over 4 years ago

Having said that they are not all exactly the same so some kickstrip's may need removing in a different way but you should be able to work it out if you look carefully.

Whitegoods Help — appliance repair expert and forum host.
0
GI
Gillian
Answered over 4 years ago

Thanks for your replies Andy. We had already got that far, removing the little door, not realising that this was in fact the "kickstrip". The real challenge was accessing the area behind the metal housing: we ended up removing the top of the w/machine and fumbling down beside the drum to locate the drain tube. It took a good half hour to persuade the drain tube back through the original hole and to fix it back in position. Phew..... Thanks for your advice - and next time, warn the person enquiring that it's most awkward job on earth! cheers Gillian

2

0
WH
WhitegoodshelpVerified Engineer
Answered over 4 years ago

Hello Gillian. The kickstrip is a plastic cover that spans the entire width of the washing machine. Not every single washing machine may have one though. To work on the pump or the hoses around the pump you would going through the back panel or lay the washing machine down on its front and get access from underneath. Anyway glad you seem to have got it sorted although how these pipes are coming off I do not know.

Whitegoods Help — appliance repair expert and forum host.

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