Part no longer available for 2 1/2 year old AEG washer dryer
I have an AEG washer/dryer, bought 2 1/2 years ago (the product details show that it was actually made in 2017). The drum hose has split, (the hose that connects the drum to the drain pump) and although I managed to push it on a bit further and adjust the clip, it is not going to last much longer. I cannot find the part anywhere, not on AEG's parts website or anywhere else. How can this part be no longer available when its less than three years old? The model number is L7WBG741and the product number is 91460381200.
It looks a bit like this though this is not the one for my machine:
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
AEG L7WBG741 washer dryer split drum-to-pump hose traced to correct part name
- The problem
- On an AEG washer dryer model L7WBG741, product number 91460381200, the hose connecting the drum to the drain pump had split. The owner initially could not find a replacement because the part did not appear under the expected hose/sump hose descriptions.
- Likely cause
- The split was confirmed at the pump connection, under the retaining clip. The exact cause was not confirmed. Suggested possibilities in the discussion were damage from a foreign object such as a bra wire, or the clip being too tight or the rubber being slightly misshapen.
- What fixed it
- The owner checked the AEG parts diagrams, identified the component by its correct listing name, 'drain tub G55', and ordered the replacement. The key advice was to use the appliance diagrams and correct part name, and to consider alternative/non-genuine parts if a genuine listing cannot be found.
- Checks to try
- Model number L7WBG741 supplied
- Product number 91460381200 supplied
- Split located where the hose joins the drain pump under the clip
- AEG website diagrams checked to identify the correct part name
- Parts or tools mentioned
- Drain tub G55
4 Answers
Hi there. It is very unusual for the sump hose to split (unless a bra wire or something else has got inside and damaged it). They will normally last the lifetime of the washing machine easily. That could possibly explain why the stopped providing them although they are supposed to supply parts for washing machines for at least seven years after they stop making them.
If you haven't already try looking at spares sites and looking for what's called an alternative part. In other words a non-genuine part. That will do the trick if you can find one. Other than that you will need to ask AEG themselves. It would be interesting if you find out anything more because as you say this is not something that you would expect after such a short time.
Need Professional Help or Spare Parts?
Hi, It turned out to have a different name to all other similar parts for other machines- it is called a drain tub G55. Which is why I couldn't find it anywhere. Eventually discovered the washing machine diagrams on AEG's website and found it's true name and ordered one. It split where the clip covers it where it joins the drain pump, so perhaps the clip was a bit tight or the rubber was slightly misshapen.
Lesson learned for me to identify correct part name in future!
Thanks for the update. I’ve always known them as a sump hose.
Need Professional Help or Spare Parts?
Yes, I was using 'hose' as my key search term, I spent three hours searching on the internet before going back to AEG's website and 'double checking' with the diagrams!
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