Solved

Problem With Washing Machine Belt Keeps Coming Off

NONovice111
Asked almost 13 years ago 2,534 views
0

Hi

Ok, I thought I had fixed my Hotpoint washing machine but it turns out I have not. It stopped spinning during a cycle (although the cycle always completes) so I took the back off and noticed the belt had come off.

Following the online video instruction I put the belt back on. I put a load in and tested it and it was working fine. Then part way through the cycle I heard a noise and it stopped spinning so I took the back off again and noticed the belt has come off again.

So, rightly or wrongly, I thought maybe a new belt would help so I purchased one and when trying to put it on this time I could not because the wheel at the back of the drum will not turn to enable me to do it. It is really stiff, unlike the first time, I can get some movement if I really tug on it. I am confused as this moved freely the first time I replaced the belt.

Everything else works fine.

Help please! any ideas?

Further to above. With some force I have got the belt on and the wheel now turns. Problem now is when I gently turn the wheel with my finger you can see the belt slowly and gradually moving off it, moving off centre to the wheel and towards the edges.

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Hotpoint washing machine belt repeatedly comes off during spin

The problem
The washing machine stopped spinning during the cycle, although the programme completed. On inspection, the drive belt had come off. After refitting it, the machine briefly worked but the belt came off again. A replacement belt was then fitted, but the drum pulley was found to be very stiff to turn, and when turned gently the belt gradually moved off-centre towards the edge of the pulley.
Likely cause
The accepted diagnosis was that the drum may be jamming due to an obstruction, or, if there is excessive play in the drum, the drum bearings have probably collapsed. The exact cause was not confirmed in the thread.
What fixed it
Investigate for a drum obstruction or excessive drum play/bearing failure. The thread does not confirm a completed repair, only the accepted diagnosis. Further diagnosis should be carried out by a suitably qualified appliance engineer.
Checks to try
  • Belt found off the pulley after loss of spin
  • Belt refitted and machine tested, but belt came off again during cycle
  • New belt purchased and fitted
  • Drum pulley at the back was very stiff to turn
  • When the pulley was turned gently, the belt tracked off-centre towards the edge
Parts or tools mentioned
  • Replacement belt

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 12 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered almost 13 years ago

This is covered in my troubleshooting guide - Belt Keeps Coming Off (It sounds like the drum could be jamming up, maybe because of an obstruction but if there's excessive play in it as described in the article the drum bearings have probably collapsed).

Whitegoods Help — appliance repair expert and forum host.

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