Solved

Powder left in drawer after wash - usually. Tried a few things

ANAnnaswash
Asked over 8 years ago 8,300 views
0

Hello,

I have a Hotpoint washer dryer.

USUALLY there is powder left in the drawer at the end of the cycle, a wet gunky mess. Occasionally all of the powder will disappear but I can't see a pattern.

I run a maintenance cycle every other week.

I do not use fabric softener, just white vinegar. I follow dosing guidelines precisely. We are in a hard water area.

I cleaned the soap drawer , and pulled it out and cleaned the bit inside the washing machine too (fine powder build up here too) , and I also cleaned each nozzle just in case.

Still leaving powder!

I'm not sure what to try next. My machine is built into the kitchen, it came with our 2 year old house. How do I go about getting behind a built in washer dryer? It is located underneath the sink draining board. I tried to clean a filter at the front once but it's behind the kitchen kickboard thingy which is siliconed to the floor!

Many thanks if anyone can help! My family has just had a sickness bug so I really need to make sure everything gets cleaned properly.

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Hotpoint washer dryer leaving powder in dispenser drawer

The problem
The washing machine usually left washing powder as a wet, gungy residue in the drawer at the end of the cycle. The drawer, internal housing and nozzles had already been cleaned, but the problem remained. The user noted occasional normal flushing with no clear pattern.
Likely cause
The accepted reply said the most likely cause was poor water pressure. It also stated that if the machine was not level and was sloping forward, this could contribute.
What fixed it
Recommended action was to check that the washer is dead level front to back and side to side, and to investigate possible low water pressure. The exact repair carried out was not confirmed in the discussion.
Checks to try
  • Soap drawer cleaned
  • Dispenser housing inside the machine cleaned
  • Nozzles cleaned
  • Check whether the machine is level front to back and side to side
  • Consider poor water pressure as the likely cause

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 11 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 8 years ago

Hello. It's most likely caused by poor water pressure. Also, if the washing machine isn't level and is sloping forward it won't help either. Make sure the washer is dead level front and back as well as side to side. Also check this article for more information and advice Low water pressure and washing machines

Whitegoods Help — appliance repair expert and forum host.

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