Whirlpool WWDC8614 on the move .... across the kitchen floor!
Hello all
Purchased the model above (washer dryer) yesterday from our local retailer for €600. Transported securely in the upright position and carefully connected up. We were blown away by just how quiet this model is on a wash but then came the spin! The whole washer literally moved across the floor, denting the water tank as it went and only being held in place by the water pipe & electric cable. Even ripped up the laminate flooring as it went into the office! Tried reducing the spin from 1400 to 800 and exactly the same problem arises. The machine is bang on level (checked with spirit level) and is on a concrete floor. All rubber feet are down and level too. Tried wedging between the water tank and wall and still it escapes. Also tried putting rug and floor mesh (to keep rug in place) but to no avail.
Any ideas as I'm expecting the retailer to express total surprise when we call up tomorrow....?
Best regards
Podders
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Whirlpool WWDC8614 moved violently on spin due to transit packaging left in place
- The problem
- A new Whirlpool WWDC8614 washer dryer washed quietly but on spin it travelled across a concrete floor, damaging nearby items and flooring. Reducing the spin speed to 800rpm, checking the machine was level with all feet down, and trying to restrain it did not stop the movement.
- Likely cause
- Transit packaging had not been removed, leaving the suspension jammed during spin.
- What fixed it
- Remove the transit packaging as specified in the Whirlpool installation paperwork. The original poster downloaded the paperwork, identified this issue and reported the machine was then working properly.
- Checks to try
- Spin speed reduced from 1400 to 800 with no improvement
- Machine checked as level with a spirit level
- All rubber feet were down and level
- Machine was on a concrete floor
- Parts or tools mentioned
- Spirit level
- Whirlpool installation paperwork
3 Answers
It sounds like the transit packaging hasn’t been removed. If so the suspension will be jammed and the washing machine will go crazy on spin.
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Thanks Andy. That what it was. Downloaded the paperwork from Whirlpool and there is was. All working now. Best regards, Matt.
Excellent. Many thanks for the update Matt.
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