Help with Zanussi Aquacycle 6kg

I had a washing machine repair man out today (not a Zanussi technician) and he seems to think the machine has took a knock when being moved (I moved house recently) and the computer has malfunctioned. He said I might as well throw it out. I kind of agree. I do think it can be fixed/reset but a Zanussi engineer would cost well over a hundred pound and that makes me think it might be worth getting a new machine after all.

The engineer is booked for Friday so I'll update you on what it was when fixed.

Please update us if you find out what it was.

Yeah...I've tried everything and still the same. I'm 99 percent sure it's an issue with the computer/front panel. I'll have to get an engineer out. Thanks for all your help though.

Unfortunately it could be a lot of things. Just check the simple stuff like that the pump filter isn't blocked and the door is closed properly but after that it might need an engineer. Also worth trying it in a different wall socket just in case there's a power issue with it.

That's the thing, I have no way of knowing. I can't even put a drain or spin program on because the beeping starts almost straight away and renders anything I do pointless. No buttons work when I press them, they just all start flashing and beeping and it stays that way.

Is the pump running if you put it on a drain or spin program?

No. When I turn the power on, nothing happens at all for around 20-30 seconds then it just beeps constantly with all the lights flashing. The thing is, I don't think it's trying to take in water because I haven't set it on a wash at all, it happens with and without the door closed. When I say I heard water, I mean when I screwed the connection to the water pipe behind the machine (on the wall in the kitchen) and turned the switch.

When it starts a washing machine usually pumps out for a very short time and then tries to take in water. If there’s a fault or there’s no water available it will normally time out with an error.

Are you saying you can hear water going in when you start a cycle and then it times out?

Hi Andy, when I first turned the water on I heard it filling up so I'm guessing that's okay. I tried reconnecting everything and I'm still getting the same result.