Samsung washer stuck and pauses
I have a Samsung WF70F5E5P4W which is about 3 years old, and two days ago it starte acting strange.
It starts the program, the drum spins okay, but then at some point in the program it seems stuck. It tries to rotate the drum, but it only moves a couple of inches, and then goes back, then it tries it in the other direction. eventually the washer stops (pause). I can then resume it, but most of the times it does the same thing again and stops, Sometimes it continues th program, but might again stop at a later time. I have been able to manually rotate the drum at all times, so it is unlikely that it is stuck against something. I have checked the wirering at the back, but nothing seemed to be broken or disconnected. I got an 3E error once, but only that one time. I have recorded a video of the behavior here. Do you have an idea of what might be causing this?
Any help would be appreciated :)
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Samsung WF70F5E5P4W pauses during wash and showed 3E once
- The problem
- A Samsung WF70F5E5P4W, about 3 years old, starts a programme and the drum initially spins, but later only moves a short distance back and forth before the machine pauses. The user can manually resume it, but the fault often repeats. The drum can be turned by hand freely. A 3E error appeared once.
- Likely cause
- The accepted reply said the fault appears to be related to the motor, PCB, or capacitor. The exact failed part was not confirmed.
- What fixed it
- No DIY repair was confirmed. The accepted advice was that this is not something to tackle by replacing parts speculatively, as it could involve expensive components and may not cure the fault. Further diagnosis should be carried out by a suitably qualified appliance engineer.
- Checks to try
- Drum could be rotated manually at all times
- Wiring at the back was checked and nothing was seen broken or disconnected
- 3E error occurred once
Safety: Do not guess and replace motor, PCB or capacitor parts without proper diagnosis. Further diagnosis should be carried out by a suitably qualified appliance engineer.
2 Answers
It looks like a fault either on the motor or the PCB or capacitor etc. It's not something to tackle yourself as it would involve potentially gambling on replacing expensive parts that may not fix the fault.
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