Creaking noise from Samsung Washing Machine when drum turning
hello Andy have you come across this before.
I bought a Samsung ecobubble 8Kg washing machine out of a paper cheap enough and its got a Carbon Brush type wash motor on it. I got it for spares , or as a project for me to work on ... or maybe later to sell on if someone looking for one.
it wasn't working , would come on and not go any further. I fixed that part it was just a couple of loose wires.
so, have got the washing machine working , but when its on a wash cycle with clothes inside and the drum is filled with water - to nearly the correct amount , it makes a funny creaking noise (have video'd it) .
my older Hotpoint used to make exactly the same creaking noise every now and again and that had a brushless inverter motor , so I dont think its the brushes.
have spun the drum by hand and there is nothing caught in the inner and outer drum (like a wire bra strap) or anything .
So in the video , I can separate the 2 noises there. 1 noise (the graunchy noise) is the carbon brushes of the motor (because thats the normal noise brush type washer motors make when they are turning the drum in a wash cycle) but its the (and I don't know if you can hear it, you might have to turn up the volume to hear it better) the 'creak' as its turning the drum .
The washing machine appears to be working absolutely fine now I repaired those wires that had come off, washes perfect, heats up perfect, spins perfectly - its just this creak that seems to be outstanding. I have tested the shocks also, pressing down on the drum and pulling it up and they are silent, the creak is not coming from there.
is it worth still replacing the carbon brushes even though they seem fine and its washing and spinning and no error codes are coming up with the samsung smart diagnostics app?
Thanks,
Andy
washing machine creak sound.mp4
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Samsung Ecobubble 8Kg creaking noise during wash likely from belt or drum pulley
- The problem
- A Samsung Ecobubble 8Kg washing machine was repaired after loose wires were found, and then worked normally, heating and spinning correctly with no error codes. The remaining issue was a creaking noise when the drum turned on a wash cycle with clothes and water in the machine. The owner distinguished this from the normal brush motor graunching sound.
- Likely cause
- The accepted reply suggested the creak was most likely coming from the drive belt or drum pulley, based on the character of the noise sounding metallic rather than from the motor brushes or shocks. Exact cause was not confirmed.
- What fixed it
- Recommended diagnosis was to isolate the source by checking whether the motor made the noise with the belt disconnected, and whether the drum made the noise when turned by hand with the belt connected. If those checks pointed away from the motor and drum bearings, the belt and drum pulley should be inspected carefully. A temporary reduction in noise with a light spray of WD-40 on the belt was mentioned only as an indicator, not a confirmed repair.
- Checks to try
- Drum spun by hand and nothing was found trapped between inner and outer drum
- Shocks were tested by pressing and pulling the drum and were reported silent
- Machine washed, heated and spun correctly
- No error codes were reported on the Samsung smart diagnostics app
- Suggested check: run motor with belt disconnected to see if noise remains
- Suggested check: spin drum by hand with belt connected to see if noise occurs
- Suggested inspection of the belt and drum pulley
- Parts or tools mentioned
- Drive belt
- Drum pulley
- WD-40
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
1 Answer
Hi Andy. If the motor doesn't make the noise when running with the belt disconnected, and the drum doesn't make the noise when you spin it by hand with the belt connected, I would look carefully at the belt and the drum pulley. It sounds like noise is made by something metal and not too solid. I've heard noises similar to that caused by the belt and the pulley. I've even had cases where a very light broad spray of WD-40 and the belt stopped the noise temporarily.
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