Solved
Samsung

Samsung Washer stopped working PLEASE HELP!!!!

SESeany
Asked about 7 years ago 752 views
0

Hi guys

I just signed up to the forum as my washing machine has stopped working. The machine is a samsung ww80k5410ux front load washer which I have had for 3 years. The issue is when I try to start a cycle the lock on the add wash door starts making a clicking sound. After about 6 clicks it starts up with the normal noise then just stops after about 10 seconds and starts flashing the red door lock key symbol. I have replaced the main door lock but it didnt help. I have taken out the motherboard to have a look and it looks as though one of the capacitors has melted the silicone cover around the circuit board but it doesnt look blown or raised. Is this normal ? I only noticed because none of the other have melted the silicone cover around them. Might be nothing to do with anything but just thought I would mention. Does anyone have any ideas ?

I would really appreciate any help .

Thanks guys

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Samsung WW80K5410UX stops after start attempt with flashing door lock symbol

The problem
Samsung WW80K5410UX front-loading washer would not continue a cycle. On start-up, the AddWash door lock clicked around six times, the machine then began its normal start-up noise, stopped after about 10 seconds, and flashed the red door lock/key symbol.
Likely cause
Most strongly supported diagnosis is a door latch/door lock actuation issue, a wiring/connection problem to the lock, or a control board fault. The exact failed part was not confirmed. The original poster had already replaced the main door lock without curing the fault. A capacitor on the board was noted to have softened surrounding silicone, but no confirmed link to the fault was given.
What fixed it
Recommended action was to check that the door latch was intact and correctly operating the door lock. If the latch, lock and associated connections were sound, the accepted reply indicated the fault most likely lay on the control board. Exact repair was not confirmed in the thread.
Checks to try
  • Observed repeated clicking from the AddWash door lock
  • Red door lock/key symbol flashing after failed start
  • Main door lock replaced with no improvement
  • Control board removed and visually inspected
  • Advised to check the door latch and lock operation
  • Advised to check for connection issues
Parts or tools mentioned
  • Main door lock
  • Control board

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 19 Aug 2026 · AI summaries can make mistakes — read the full thread below.
Was this summary helpful?

1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered about 7 years ago

I’m afraid appliance engineers don’t repair the boards so we don’t get involved in resisters and capacitors although quite a few people on the forums do have a background in electronics.

Make sure the door latch is ok and operating the door lock properly. After that if it’s not the door lock or connection issues it only really leaves a problem with the board somewhere.

Whitegoods Help — appliance repair expert and forum host.

Your Answer

Sign in to share your expertise and post an answer.