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Zanussi

Zanussi zwj14591w tripping RCD

4L4lps
Asked almost 7 years ago 7,533 views
0

Hi All

This week we have experience a problem with our Zanussi washing machine after 20 minutes.

* I have check the Heating element with a voltmeter which shows 26.6 (could they still be a fault with this)

* I tested the machine without the Water connect on 2 difference cycles and it ran with any problems & no tripping.

* I drained the water and re- tested it after after 10 minutes the power tripped, switch the RCD back on and it keeps tripping instantly within 15 secs

Can anyone help with what i can test next or what the possible problem could be. Whilst it was on in the first 10 minutes i check for leaks and couldn't really see any.

Once suggestion was a Float switch, any advise on this?

Look forward to your suggestions.

Many Thanks

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Zanussi ZWJ14591W trips RCD after about 20 minutes; heating element suspected

The problem
A Zanussi ZWJ14591W washing machine was tripping the RCD after roughly 20 minutes of a cycle. It would run without the water connected, and later it also ran without tripping when the heating element was disconnected. During investigation the owner also introduced a water leak after disturbing hoses around the pump/filter area.
Likely cause
The strongest diagnosis in the thread is a faulty heating element causing an earth leakage or internal short when energised. This is supported by the machine not tripping with the element disconnected. A wiring fault on the element circuit was mentioned as a less likely alternative. The separate leak was traced to the disturbed tub sump hose position, not identified as the cause of the electrical fault.
What fixed it
Recommended action was to diagnose the tripping fault with an insulation tester (Megger), specifically checking the heating element to earth with all wires removed. The owner then corrected the sump hose position and confirmed the leak stopped. The electrical repair was not confirmed; the owner planned to repeat the checks before ordering a new element.
Checks to try
  • Heating element resistance measured at 26.6
  • Machine tested on two cycles without water connected and did not trip
  • Pump/filter area cleaned
  • Visual check for leaks onto electrical parts
  • Machine run with heating element disconnected; RCD did not trip
  • Megger 500V insulation test attempted on heating element
  • Leak investigation around filter/pump hoses and tub sump hose
  • Leak cured by refitting hose to the correct marked position
Parts or tools mentioned
  • heating element
  • pump/filter
  • tub sump hose
  • insulation tester (Megger BMM503)

Safety: Do not work on the washing machine while it is plugged in. Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 10 Aug 2026 · AI summaries can make mistakes — read the full thread below.
Was this summary helpful?

17 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered almost 7 years ago

Hi. You need an insulation test meter or you can’t diagnose a tripping electrics fault.

Whitegoods Help — appliance repair expert and forum host.
0
WH
WhitegoodshelpVerified Engineer
Answered almost 7 years ago

I do have some useful advice here though Fusing electrics

Whitegoods Help — appliance repair expert and forum host.
0
4L
4lps
Answered almost 7 years ago

Hi Guys

Thanks for the tips. I do have insulation Voltmeter so that will help diagnose anything you guys advise.

I have been working through the list to check. So far the

*Motor seems fine

*Element reading 26.6

*checked for pipes leaking on to electrical parts

The pump was dirty so I have cleaned all that and put it back together.

I need to test The suppressor (once I can locate it)

Many Thanks

0
WH
WhitegoodshelpVerified Engineer
Answered almost 7 years ago

Hi. An insulation test meter? (Often called a Megger) One that puts 500 volts through parts to test for electrical insulation leaks?

Whitegoods Help — appliance repair expert and forum host.
0
4L
4lps
Answered almost 7 years ago

Hi

Yes I have a Megger Bmm503

0
WH
WhitegoodshelpVerified Engineer
Answered almost 7 years ago

Good. It should be very easy to find what’s tripping the electrics using the megger and my article.

Whitegoods Help — appliance repair expert and forum host.
0
4L
4lps
Answered almost 7 years ago

Thanks Andy, i will go through everything one by one.

I know which setting to use for the Heating element. Which setting do i need to leak for leaks? is it the same one

0
WH
WhitegoodshelpVerified Engineer
Answered almost 7 years ago

All the insulation test meters I’ve used have just had 2 settings. One for continuity testing and one for insulation testing which puts 500 volts (DC) through the parts. If yours has more options try to find a manual online.

Whitegoods Help — appliance repair expert and forum host.
0
4L
4lps
Answered almost 7 years ago

Thanks Andy,

I have now cleaned the pump and put everything back together.

It still runs without the water filling.

So connected the water and now the water isn't filling (doh)..

I will have a look at that otherwise call it a day

0
4L
4lps
Answered almost 7 years ago

Hi Guys

I disconnect the heating element and ran the machine. At the RCD didn't trip, so even though I got a continuity reading of 26.6.

By disconnect the + Pos and -Neg from the heating element and taping up the wires, and running the cycle was a good test.

However I have a leak when running the cycle. I disconnect the 2 hoses on the filter/Pump. Not sure what i have done to cause the leak. Maybe there's a pipe i have disturbed.

Pictures attached. Any advise

0
4L
4lps
Answered almost 7 years ago

update: I did disconnect the Tub Sump hose and now wondering if its that.

0
WH
WhitegoodshelpVerified Engineer
Answered almost 7 years ago

Yes anything that you have disturbed is the number one suspect. I can't help you find the leak specifically but I have some very good general advice about troubleshooting a leaking washing machine

Regarding the tripping the electrics. Have you tested the heating element with the mega? You appear to keep quoting resistance readings, are they readings between the two terminals? If so that only tests to see if the heating element has continuity. To test for leaks to earth which can cause the electrics to trip you need to put 500 V DC between the Earth connector and each element terminal in turn with all wires disconnected from it. There should be no reading at all, or potentially a very very minor reading might be acceptable but if you get a full reading then you have got a direct short to earth, which will trip the electrics as soon as the element is energised.

Whitegoods Help — appliance repair expert and forum host.
0
WH
WhitegoodshelpVerified Engineer
Answered almost 7 years ago

Also remember never to work on the washing machine when it is plugged in. Don't go poking around looking for the leak with it plugged in :-)

Whitegoods Help — appliance repair expert and forum host.
0
4L
4lps
Answered almost 7 years ago

Hi Andy

I have 2 test settings on my meter, when put on 500V i get 0

On the K (n) test testing, when i connect the Earth individually on one I get a reading on 0, the other connector i get 19,9

Its not tripping since wires are disconnected, as you has you connect and start it trips.

0
WH
WhitegoodshelpVerified Engineer
Answered almost 7 years ago

If it stops tripping the electrics when you disconnect the heating element then it strongly implies the heating element is faulty. It's not 100% because theoretically the neutral return wire could be shorting against something and once the wire is disconnected there is no more power running through it. However, that scenario is quite unlikely. There are only two things that could possibly cause a heating element to trip the electrics. One is if it is down to earth, otherwise known as low insulation, where electricity running through the heating element leaks to earth due to a breakdown in the insulation.

This fault can only be detected using an insulation test meter (or megger). If the insulation breakdown is severe enough then it can even be detected with the normal continuity test meter but there are lower levels of an insulation breakdown that will not be picked up by continuity test meter that can cause the washing machine to trip and they can only be tested with the megger. If you press the megger insulation button and touch the two connectors together you should see the needle shoot right over or if it is digital you should see something like 0:0. If you get your fingers in the way you will receive a nasty shock.

So when the wires are apart and the button is pressed the meter should show no connection, and when they are touched together you should get a reading. When you connect one of the wires to the earth and one to 1 of the element connections you should get the same reading as you do when the two connectors are a part. That is, no circuit. You should get the same reading on the other heating element connection.

If putting 500 V DC through the element and to earth shows no reading then the insulation must be okay and this is not the cause of the washing machine tripping. The only other thing that can cause an element to trip the electrics as if the element itself is shorting out, usually due to corrosion. I've seen cases where the heating element is completely corroded through. This would be detected using the continuity test meter across both the live and neutral of the heating element. Normally the resistance of the entire element would be a specific reading but if the element has broken the reading would be quite different. I have another article about heating elements which advises about testing and element and gives a rough idea of the expected continuity reading between the two connections here - Washing machine heating element faults

Whitegoods Help — appliance repair expert and forum host.
0
4L
4lps
Answered almost 7 years ago

Thanks Andy, I will got through the above and read the article. Thanks

In regards to the water, i will take another look at the sump hose

1
4L
4lps
Answered almost 7 years ago

Hi Andy

I followed your steps above

I then got my camera phone and took a video around the pipe. It seems i was 3 mm out and the marker marks helped me locate the exact position along with your link above. I can successfully confirm the Leak has stopped.

So now I need to re-run through the electrical tips above and ensure its not a neural problem before a new element is ordered.

Many Thanks

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