Zanussi drum has dropped

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Zanussi ZWG 5145 drum dropped after banging on spin

The problem

On a Zanussi ZWG 5145 washing machine, the drum appeared to drop by about an inch at the front after loud banging during spin. The machine then stopped and flashed its lights. The drum was reported as stable at the back but rocking, and it dropped noticeably when lifted at the front.

Likely cause

Most likely a broken or detached suspension leg. A broken or detached top tub spring was also suggested as a possible cause.

What fixed it

The accepted advice was to inspect the drum suspension system, specifically whether a suspension leg had broken or come away from the tub or chassis, and whether a top tub spring had broken or come away. The exact repair carried out was not confirmed.

Checks to try

• Observed loud banging during spin before shutdown
• Machine stopped and flashed its lights
• Drum appeared dropped at the front by about an inch
• Back of drum seemed stable but rocked
• Front dropped dramatically when lifted
• Suggested check of suspension legs for breakage or detachment from tub or chassis
• Suggested check of top tub springs for breakage or detachment

Parts or tools mentioned

• Suspension leg
• Top tub spring