Solved

Washing machine cycle will not start

RARachael24
Asked over 6 years ago 1,907 views
0

Good morning

my Beko washing machine stopped working last week, the machine sounded like a cycle was about to start but as it got to the wash it would stop and the pause light would flash and the cycle would go no further.

i called out an engineer who diagnosed an element and brushes would need replacing. Due to the age of the machine we decided not to go ahead with the repair and instead by a new machine.

we have got this home and plugged in and it’s doing the same thing.

the one we have now is a WTB720E1W

i have no technical or repair knowledge but am guessing it might be electrical or pipe related? Any help would be greatly appreciated

thank you

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

New Beko WTB720E1W also will not start wash cycle

The problem
The original washing machine would appear to begin a programme, then stop as it reached the wash stage and the pause light flashed. A replacement machine, model WTB720E1W, showed the same behaviour immediately after installation.
Likely cause
An installation-related fault is the strongest supported diagnosis because the same symptom occurred on both the old and the new machine. The accepted reply suggests the main suspect is no water entering the machine at the start of the cycle. Other installation possibilities mentioned were a draining issue or a wall socket fault.
What fixed it
Check the household installation rather than the appliance itself. The accepted advice was to confirm that the water supply to the machine has a good flow. No completed repair was confirmed in the discussion.
Checks to try
  • Same fault present on both old and new washing machines
  • Check for good water flow from the supply tap by removing the fill hose and running the tap into a bucket or sink
  • Installation fault suggested: water supply, draining, or wall socket
Parts or tools mentioned
  • Bucket or sink
Cause identifiedGenerated 7 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 6 years ago

Yes if the symptoms are the same on old and a new washing machine it has to be installation fault. Either not getting water, not draining water or a wall socket fault.

as it happens at the start of a cycle the main suspect is no water getting into machine. Turn off the tap and take the fill hose off and then point it into a bucket or the sink and turn tap on to check for good flow of water.

Whitegoods Help — appliance repair expert and forum host.

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