Solved

Washing machine will not start a program

CHChris Wesley
Asked over 6 years ago 6,224 views
0

Hi, I have checked the COMMON FAULTS document and don't find my fault there.

I've had my Zanussi WDJ1294 for a long time. For a while it would sometimes not start a program when I clicked to the start point, but if i just went around the dial to the same point again, it would start - the click, then the water would start flowing in. But now it doesn't, no matter how many times I go around. The red light is on, but no click on any program. The child lock is not on.

Any ideas you may have would be greatly appreciated,

Thanks

Chris

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Zanussi WDJ1294 intermittently failed to start, then would not start any programme

The problem
A Zanussi WDJ1294 washing machine had previously started only after turning the programme dial around again to the same point. It then progressed to not starting any programme at all. The red light came on, the child lock was reported off, but there was no start click and no water intake.
Likely cause
The strongest diagnosis in the discussion is a possible faulty or poorly connected timer/programme control, with an internal dodgy connection suggested as a plausible cause. However, the engineer also said the earlier intermittent fault and the later complete failure could be unrelated, so this was not confirmed.
What fixed it
No confirmed repair was documented. The accepted reply suggested the fault likely required internal inspection, with the timer/control area being the main suspected source. Further diagnosis should be carried out by a suitably qualified appliance engineer.
Checks to try
  • Observed red power light on
  • Confirmed child lock was not on
  • Noted absence of start click on any programme
  • Noted no water entering
  • Intermittent starting previously improved by rotating the programme dial again

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 11 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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2 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 6 years ago

Hello Chris. As an engineer I can't assume that the two faults are definitely connected. It obviously sounds like something that's been playing up and has now failed completely. But you can't rule out a possibility that this second development is a completely different fault. To be fair it may well be that there has been a dodgy connection inside the timer which has now finally failed but it's an unusual fault having potentially developed from the intermittent fault you described.

Whitegoods Help — appliance repair expert and forum host.
0
CH
Chris Wesley
Answered over 6 years ago

Thanks Andy. I guess I'll have to drag the damned thing out and open it up.

Cheers

Chris

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