Miele 5748 noisy on spin cycle in express wash only.
I recently fitted a new element, due to the previous one being damaged by metal shirt collar stiffener. The issue is that on the 'Express 20' program there is a noise in the 1400 spin cycle only and on a longer program, there is no noise on the 1400 spin cycle. I am unsure at to what the cause might be, possibly with how the element is fitted? Any help or advice would be greatly appreciated!
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Miele 5748 noisy on 1400rpm spin due to heating element contacting drum
- The problem
- After fitting a new heating element, the Miele 5748 made a noise only during the 1400 spin stage of the Express 20 programme. The longer programme could reach 1400 spin without the same noise.
- Likely cause
- Most strongly supported diagnosis is that the heating element was not being held securely and was contacting the drum. The original poster reported seeing a damaged metal bracket in the drum area that appeared not to be retaining the element properly. A forum reply also mentioned possible drum spider damage allowing drum flex, but this was not confirmed.
- What fixed it
- No completed repair was confirmed in the discussion. The advice given was to inspect whether the heater retaining bracket is available and how it fits, and the manufacturer advised that one of their engineers should attend. Further diagnosis should be carried out by a suitably qualified appliance engineer.
- Checks to try
- Noise occurred on Express 20 at 1400 spin only
- Longer wash programme reached 1400 spin without the noise
- Original poster confirmed the noise was the element hitting the drum
- Visual check inside the drum area showed a metal bracket that looked damaged
- Parts or tools mentioned
- heating element
- metal/heater bracket
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
5 Answers
Is it a metallic tapping noise? If so the drum could be hitting the heating element if it's not held properly in place by the heater bracket or if the drum has a crack or break in the drum spider allowing the drum to flex.
Need Professional Help or Spare Parts?
Hi Andy,
The noise is the element hitting the drum. Looking inside the drum where the element goes, I can see a metal bracket which looks damaged so not holding the element securely, so I am thinking to replace the bracket it requires removing the drum ? Thanks if you can help.
There have been some heater brackets that attach to the element and then locate into a place in the drum but not sure with this one. I would have a look on a spares site and see if it is even available as a spare and see if you can work out how it fits or ask Miele.
Need Professional Help or Spare Parts?
Hi, thanks for getting back to me, I have contacted Miele for some tech. support.
Hi, Miele technical support replied back to me with the advice that it need one of their engineers to attend. If however anyone here could get back to me with some advice it would be much appreciated!!
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