Samsung drum lifter

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Advice sought on replacing a Samsung washing machine drum lifter

The problem

The user wanted to replace a Samsung washing machine drum lifter but the usual method seen on videos was not working on their machine.

Likely cause

No specific fault with the appliance was confirmed. The discussion indicates the drum lifter fixing method varies by model: some slide off, some release via a lug through a hole, and some may be fixed from the opposite side or not be removable in the same way.

What fixed it

No confirmed repair was documented. The accepted advice was that the removal method depends on the exact machine design, so the user should identify the specific fixing arrangement. Suggested routes were to look for a release hole for a small screwdriver, check part images/instructions from a spares supplier, or ask Samsung. If the lifter is secured from the other side, further diagnosis should be carried out by a suitably qualified appliance engineer.

Checks to try

• Tried the common removal method seen on videos but it did not work
• Check whether the lifter slides back and off
• Check for a specific hole to release a lug with a small screwdriver
• Check part photos or fitting information on a spares site
• Ask Samsung for model-specific guidance

Parts or tools mentioned

• Small screwdriver