Solved
Indesit

Stiff Indesit drum making metallic scraping noise

ALAlecF
Asked about 6 years ago 9,261 views
0

Good afternoon,

I have an Indesit IWME127 integrated washing machine that’s only just over two years old. The drum became very stiff to turn, and makes a loud metallic scraping noise when you try to do so by hand.

I have watched various videos on this and it seems that, in order of probability, it could be:

(a) a foreign object physically jamming the drum;

(b) a drum bearing fault; or even

(c) a damaged spider that holds the drum bearing (I had this problem before on a much older example of a similar model).

Would I be able to tell which is the case by removing the back? In that case, as it’s a fitted (integrated) type and I haven’t had it out yet, what type of heads do the securing screws have - Philips, Pozi, or anything uncommon?

Assuming no obvious signs of damage are visible, how would I be able to check whether it’s down to a foreign object jam or the drum bearing? Can anyone point me to an exploded diagram, perhaps? Any tips for removing offending foreign objects? If anyone has had a previous experience, I would greatly appreciate your advice.

Many thanks,

Alec.

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Indesit IWME127 drum stiff with metallic scraping noise

The problem
An Indesit IWME127 integrated washing machine developed a very stiff drum and a loud metallic scraping noise when the drum was turned by hand.
Likely cause
The discussion supports three possible causes: a foreign object jammed in the drum, worn drum bearings, or a broken drum spider arm. The accepted reply particularly advises checking for a cracked drum or looseness that would indicate a broken spider arm. The exact fault was not confirmed.
What fixed it
Recommended action was to remove the drive belt first, then slowly turn the drum to help isolate the source of the resistance/noise. The drum should be examined around the back of the drum paddles/lifters for cracks, and lifted at the front all the way around to check for any loose point that would suggest a broken drum spider arm. No confirmed repair was posted.
Checks to try
  • Remove the belt and slowly turn the drum
  • Examine the drum around the back of the drum paddles/lifters for cracks
  • Lift the drum at the front all the way around to check for looseness at any point

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 8 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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2 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered about 6 years ago

Hi Alec. Many washing machines can’t even be stripped down any more. The first thing to do is take the belt off and see if you can work out the problem up slowly turning the drum. You need to examine the drum around the back of the drum paddles (lifters) to see if the drum is cracked anywhere and lift the drum At the front all the way around to see if the drum is loose or gives at any one point which would indicate a broken drum spider arm (there are 3).

These articles may help

How to remove something stuck in drum

What do worn drum bearings sound like

Causes of noisy washing machine

Whitegoods Help — appliance repair expert and forum host.
0
WH
WhitegoodshelpVerified Engineer
Answered about 6 years ago

I should add that repairing built in appliances is harder.

Whitegoods Help — appliance repair expert and forum host.

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