Samsung ecobubble woes
I have a Samsung ww80j5555ew/eu that won't start any cycle. Lights up as usual but pressing start just gets the cycle light flashing. Child lock is off and error code scan brings up all clear.
I don't hear the door lock so assumed it was that, replaced part and still the same.
Drain filter is cleaned regularly although I did have to drain it when it stopped halfway through its last wash
Drive belt is still attached, motor brushes are fine. Drum spins freely.
At a bit of a loss now, for a machine that has just gone a month outside of its 2 year warranty I'm not impressed with Samsung.
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Samsung WW80J5555EW/EU lights up but will not start a cycle
- The problem
- Samsung WW80J5555EW/EU powers up normally and cycle lights illuminate, but pressing Start only makes the cycle light flash and no cycle begins. The user reported no door-lock sound. The machine had previously stopped halfway through its last wash.
- Likely cause
- Most strongly supported diagnosis is a door locking issue in the broad sense: either the door lock circuit is not being activated, the door catch/mechanism is not engaging the lock properly, or the replacement door lock may have been fitted incorrectly. The accepted reply also notes there can be other less obvious causes, so the exact fault was not confirmed.
- What fixed it
- The door lock had already been replaced without improvement. The accepted advice was to re-check the door catch mechanism and confirm the replacement lock is fitted correctly. As multiple other faults could cause similar symptoms and no definitive repair was identified, further diagnosis should be carried out by a suitably qualified appliance engineer.
- Checks to try
- Child lock confirmed off
- Error code scan reported clear
- Door lock replaced
- Drain filter cleaned; machine was drained after stopping mid-cycle on previous wash
- Drive belt still attached
- Motor brushes checked and reported fine
- Drum spins freely
- Parts or tools mentioned
- Door lock
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
1 Answer
Hello there. It's notable how many people have posted in these forums that they had the same symptoms and replace the door lock with no improvement. The door lock is first suspect when a washing machine lets you select a wash cycle but when you press start nothing happens. However, if it doesn't let you select a wash cycle then it may be something else.
The door lock is just designed to stop the washing machine from working if the door is open. So a problem with the door catch mechanism can also cause the same problem because it doesn't activate the door lock properly. Also there is always the possibility that a new door lock has been fitted incorrectly somehow.
Unfortunately there are multiple different potential causes if it is definitely not the door lock, and some of them can even be bizarre. So for example some Indesit and Hotpoint washing machines can create the exact same symptoms if the motor is open circuit. That is you switch the washing machine and the lights come on the display comes on but the whole washing machine is dead. This is something completely counterintuitive and you would never in a million years suspect an open circuit motor to cause that. Any problem with the motor will normally just cause the motor to not run but everything else would work fine. So unfortunately there's not much else I can advise you to check other than what I've already just mentioned.
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