Suitable and unsuitable greases for drum bearing seal

Hi Andy,

Yeah, Miele wanted over £50 and I'm not sure that specific machine has much life left in it to warrant that kind of money, which, after all, is a bit OTT for a shaft seal.

The Miele uses a seal around the shaft. It is a rubber seal around a metal shaft without ceramic (this goes for both the original and the pattern seal).

As you say, the bearing is pre-lubricated, but if you're saying LM type grease is what is generally used for the bearings, then logically that same grease could easily get onto the seal, and presumably the seal would be compatible.

Cheers!

Hi there. I've seen far more ludicrous prices and that that Miele. I just bought one of their oven's and they want to charge me £90 just for an extra wire shelf. I bought a Neff that is the same size for £29.

To be honest I would say that if you felt there was enough life in it to warrant all of the messing about stripping it down it should be worth investing £50 to make sure that the repair works. But having said that, I totally understand your position. The biggest obstruction to Miele appliances lasting as long as they are capable of is literally Miele's spare parts prices.

If they use a rubber seal that needs some sort of sealant on it I would be cautious about using anything other than what Miele have designed. Although high melting point LM grease should cope with any heat generated but I don't know what other qualities the sealant would require in order to stay in place and continue to do the job. At the end of the day the bearing seal does a very vital job and if it fails it will let water into the drum bearings and the whole thing will be knackered within weeks or months. Sorry I can't be more help as I've never dealt with Miele drum bearings.

Hi Andy, thanks for that.

I suppose I should explain the background. I don't need the machine to work at all as I have a spare, but all the same, it's still better than a Candy.

I'm not sure the bearing seal needs a sealant, but I've always felt a shaft seal will bed in better (especially on a used shaft) if it has a touch of lubrication. A friend of mine who used to work in the Italian "Rex" (now part of Electrolux) washing machine factory seemed to agree, but we never got into the finer details of what type of grease. He suggested checking the seal was correctly seated which it seems to be.

The machine was 20 years old from a medium-sized household including a man with incontinence, and it's obvious it has had a lot of use. It was a project I took on for the fun of it if I'm remotely honest. "Rinses" light was flashing indicating a motor circuit fault, but a new relay and fuse on the PCB, new (pattern) shock absorbers (which appear to be little different from the originals), and a new front bearing put it firmly back in the useable category, although the door glass has severe scratching. A lot of faff, but the total for spare parts came to €45, which I was happy with.

The hose that feeds the tub from the dispenser had cracked and was leaking. I used silicone sealant to repair as a new hose was £58 (though I am tempted to stretch to this). The Miele bearing seal (having checked again) is over £100. Obviously you should ideally also replace the spider, but this is a Miele from the period when the spider was being made from a zinc alloy (Miele tells me it has gone back to using stainless now) and I've previously had a price of £450 for this spare, which is obviously not affordable.

So, while a new Miele of this quality would be around the £900 mark, just the three genuine parts above would reach £600, which is, I understand, a gripe of yours. Such a pity the ISE project seems to have come to a halt.

Yes it a great shame that ISE failed. I don’t know what Miele are thinking but maybe they are happy only selling to rich people. £90 for just a metal wire shelf for my oven is ludicrous. I just looked online and I can buy a cheap oven complete for just £119. That’s insane.

Well, I hope it's a very nice shelf for that price and fully tested for a 20-year lifespan ;)

Ha ha that’s another problem. Miele make the spares so expensive that even they tell customers their Miele washing machine is beyond economical repair at just under 10 years old when drum bearings failed - and that’s to a customer with a 10 year guarantee.

I’ve always been a massive fan of Miele but over the last several years I’ve slowly began to seriously worry about the viability of their business model.

Miele have always thrived on people willing to invest a lot more money for the long game. People prepared to pay twice as much for an appliance to last 2 or 3 times longer.

When enough people realise there is no longer any guarantee that a Miele appliance will last any longer than say an AEG or a NEFF because Miele repair prices are completely out of control Miele are done for - unless they can survive on very small niche sales selling to the rich only.

Update, seeing as there is nothing worse than never knowing how the story ends:

I stripped the machine down again. New seal, greased lightly with what was either high melting point lithium (wheel bearing) grease or something similar to the grease Citroen used to use on CV joints (and which was sealed in using rubber gaitors). The grease I used was not in its original container, so I had to guess what it was by its appearance.

After reassembly, I immediately selected a 400 rpm spin cycle (because the last seal's first action was a wash cycle and I thought I should do things differently this time, though I doubt it matters) and then I put the machine back into normal use.

No squealing noises. All sounded normal. I've had 9 wash cycles from it now and I think it's safe to say all is well.

So I am assuming I either had a bad bearing seal or that the grease was the issue (or both). But now it works normally. Woo hoo!