Samsung EcoBubble knocking sound
Hey, new here so hope I'm posting in the right place. I have a Samsung EcoBubble machine and I've noticed that it makes a knocking noise all the time whilst in operation, and also whilst loading / unloading. I've attached a video of what it's doing. Was wondering if anyone on here could help me identify possible things to check, it doesn't do it if it's running and the drum is empty so I'm guessing that eliminates the bearing??
20211121_165608_1_1.mp4
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Samsung EcoBubble washing machine knocking noise needs on-site diagnosis
- The problem
- A Samsung EcoBubble washing machine was reported to make a knocking noise during operation and also when loading or unloading. The noise did not occur when the machine was running empty, and the poster wondered if that ruled out the bearing.
- Likely cause
- A loose component around the drum or cabinet was the strongest supported diagnosis. The discussion did not confirm an exact faulty part, and the bearing fault was not confirmed.
- What fixed it
- The accepted advice was that the source of the knock needed to be identified in person before it worsened. The machine should be pulled out, disconnected from the mains, with the top and back removed, then the outer drum and casing checked carefully to locate which part is loose. The exact repair was not confirmed in the discussion.
- Checks to try
- Noise present during operation and during loading/unloading
- Noise not present when the machine runs empty
- Check whether the noise occurs when the drum is moved or when the machine itself is moving
- With power disconnected, inspect around the outer drum and cabinet to locate a loose part
Safety: Isolate the appliance from the mains before any inspection. Further diagnosis should be carried out by a suitably qualified appliance engineer.
1 Answer
Hi. This sounds like something that needs fixing before it gets worse. The only way to fix it is to identify what is causing the noise but that needs to be done by someone at the machine because it’s just down to using ears to locate it.
I can’t tell from the video if the noise happens when you just move the drum or when the machine is moving. It needs pulling out, disconnecting from the mains and the kid and back taking off. Then it’s a case of carefully moving the outer drum and the casing around to identify exactly which bit is loose.
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