Solved

Water In Softener Part Of Detergent Drawer

MAMaryS
Asked about 19 years ago 8,752 views
0

My elderly mother has a new washing machine and has used it twice. Although she hasn't used any softener, at the end of the cycle the softener part of the detergent drawer is full of water. Why does that happen?

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Water left in fabric conditioner compartment of detergent drawer

The problem
On a new washing machine used twice, the fabric conditioner section of the detergent drawer was found full of water at the end of the wash cycle, even though no softener had been used.
Likely cause
The accepted reply says this points to a blockage in the fabric conditioner compartment of the detergent drawer.
What fixed it
Check and clear the fabric conditioner compartment for a blockage. No further repair steps or confirmed fix were documented in the discussion.
Checks to try
  • Softener/fabric conditioner compartment found full of water at end of cycle
  • Softener had not been used
Cause identifiedGenerated 10 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered about 19 years ago

Hello Mary. It sounds like there's a blockage in the fabric conditioner department. This should answer your question The fabric conditioner / rinse aid compartment is always full of water

Whitegoods Help — appliance repair expert and forum host.

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