Solved

Drum leak

STSteve Jack
Asked over 3 years ago 4,084 views
0

Sudden leak under machine. With machine unplugged, a small bowl of water added to the drum comes straight back out. Photo of where I think it's coming from is attached. Can anyone help with the fix / part needed?

Cheers

Steve

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Washing machine leaking from beneath due to likely drum damage

The problem
A sudden leak developed under the washing machine. With the machine unplugged, water poured into the drum ran straight back out, indicating a direct breach rather than an overflow issue.
Likely cause
The accepted diagnosis was that the inner drum had cut through the plastic outer drum. The most strongly supported explanation was movement of the inner drum caused by worn bearings or a broken drum. Another forum reply suggested a possible obstruction between the inner and outer drums, or a cracked drum spider, but these were not confirmed.
What fixed it
The accepted advice was that the machine was likely beyond economical repair and would probably need both a new inner drum and outer drum. No completed repair was confirmed by the original poster.
Checks to try
  • Water added to the unplugged machine's drum came straight back out
  • Visual inspection/photo suggested leakage from the outer drum area
Parts or tools mentioned
  • Inner drum
  • Outer drum

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Replacement recommendedGenerated 5 Aug 2026 · AI summaries can make mistakes — read the full thread below.
Was this summary helpful?

4 Answers

Accepted Answer
1
WH
WhitegoodshelpVerified Engineer
Answered over 3 years ago

Hi. Looks like it might be scrap. The inner drum has cut through the plastic outer drum. That usually happens if the drum becomes loose through worn bearings or a broken drum.

It will probably need an entire new inner drum and outer drum.

Whitegoods Help — appliance repair expert and forum host.
0
ST
Steve Jack
Answered over 3 years ago

Thanks Andy - kinda thought that might be the answer but hoped otherwise. The cause is interesting though - had been working well and smoothly 🙄

1
WH
WhitegoodshelpVerified Engineer
Answered over 3 years ago

Hi Steve. If it happened suddenly it could be caused by an obstruction getting inside between the inner and outer drum.

Or maybe there was a crack in the drum spider that caused the revolving drum to catch on the outer drum slightly, but as the crack got worse it could have increased pressure until it finally cut through.

Whitegoods Help — appliance repair expert and forum host.
1
ST
Steve Jack
Answered over 3 years ago

Makes sense and I could speculate what might have caused it. Thanks SO much for the lightning fast help. I really appreciate it.

Steve

Your Answer

Sign in to share your expertise and post an answer.

Need an engineer?

Find an Engineer

Rather leave it to a pro? Find a local engineer to diagnose and repair your appliance.

  • Search by your postcode
  • See the checks each business has passed
  • Compare ratings and call-out charges

Need a spare part?

Spare Parts Guide

Fix it yourself for less. Work out which part your appliance needs before you order anything.

  • Match the symptom to the likely part
  • How to find your full model number
  • When a genuine part is the safer choice