Solved

Spill/leak

MAMatt9320
Asked almost 2 years ago 6,550 views
0

My washing machine is leaking part way through the cycle. I have checked drainage pipe and pump, no evidence of damage or that the leak is coming from there. I have just listened to the machine and the leak happened part way through cycle and almost sounded like a bucket/bath overflowing because it was sloshing. What could the cause of leak be?

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Washing machine leaking part way through cycle; source not confirmed

The problem
The washing machine was leaking part way through a wash cycle. The user had already checked the drainage pipe and pump area and reported no obvious damage there. Later they believed there may be two leaks, including a possible drain pump leak, but could not identify the source of the other drip.
Likely cause
The strongest diagnosis in the discussion is an unobserved leak from a seal, hose or another component higher up in the machine, possibly the door seal if the leak only occurs part way through the cycle. Contributors also noted that if the leaking water is clean rather than soapy, the source is likely to be before the water reaches the drum. The pump leak was not confirmed from the evidence shown.
What fixed it
No definitive repair was confirmed. The accepted advice was to physically trace the leak by observing where the water originates, then inspect the machine unplugged for holes, unseated seals, hose issues, and water or detergent trails. Particular attention was recommended for the door seal all the way around, especially higher up if the leak only starts part way through the cycle.
Checks to try
  • Drainage pipe checked
  • Pump area checked
  • Hoses checked and cleaned
  • Seals checked/tightened
  • Advised to inspect door seal all the way round
  • Advised to look for holes, unseated seals, and water or soap marks

Safety: Disconnect the washing machine from the mains before examining internal parts. Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 19 Aug 2026 · AI summaries can make mistakes — read the full thread below.
Was this summary helpful?

4 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered almost 2 years ago

Unfortunately when it comes to leaks the only way to diagnose them is to physically observe where the water is coming from. Or at the very least, disconnect the washing machine from the mains and carefully examine all parts looking for holes, unseated seals and hoses, and water and soap marks. Start by carefully examining the door seal all the way around inside, looking for any holes. If it only leaks partway through the cycle the hole would most likely be slightly higher up, as any hole in the bottom would leak instantly.

Washing machine is leaking

Whitegoods Help — appliance repair expert and forum host.
0
MA
Matt9320
Answered almost 2 years ago

I have inspected the machine and think we have 2 leaks. One is the drain pump which is an easy swap. The other I can’t find the source of. I checked and cleaned all hoses yesterday ensured seals were tight. I’ve attached a video (upside down video as I had to lean over machine whilst it was connected to see source) there is a drip at approx 7 seconds into video which I can’t find the source of

IMG_5754.mov

0
WH
WhitegoodshelpVerified Engineer
Answered almost 2 years ago

Hi there. I can't tell properly from the video, especially as it's moving about so much, but I can't see any evidence that the pump is leaking. A leaking pump usually leaves a lot of dried soap detergent at the leaking point. I can see what looks like a bit of rust on the top of the pump, but that could very easily be coming from something dripping onto it. It doesn't look like the kind of place that pump normally leaks from. Unfortunately, it's impossible to even guess where a leak will be dripping from. There are dozens of places a washing machine can leak from.

Whitegoods Help — appliance repair expert and forum host.
0
WH
WhitegoodshelpVerified Engineer
Answered almost 2 years ago

The only thing I could add is that if water is dripping onto something, then it must either be dripping from directly above, which should be easy to identify, or dripping onto something else, and then running down it and dripping off a secondary place. In the 2nd scenario it is normal for the water to leave some form of trace that can be seen. Leaking from the actual tub, or a hose connected to the tub will use the soap powder trail is because the water is usually soapy. But if it's totally clean water that is coming out then you can usually rule out many places and it must be leaking from something before it gets into the drum because once it gets into the drum it gets very soapy and any water leaking will leave dried soap trails.

Whitegoods Help — appliance repair expert and forum host.

Your Answer

Sign in to share your expertise and post an answer.

Need an engineer?

Find an Engineer

Rather leave it to a pro? Find a local engineer to diagnose and repair your appliance.

  • Search by your postcode
  • See the checks each business has passed
  • Compare ratings and call-out charges

Need a spare part?

Spare Parts Guide

Fix it yourself for less. Work out which part your appliance needs before you order anything.

  • Match the symptom to the likely part
  • How to find your full model number
  • When a genuine part is the safer choice