Hoover New Wave Plus 5 E1 Error

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Hoover A2120 intermittent E1 stopping mid-cycle

The problem

Hoover New Wave Plus 5 washing machine, model A2120, intermittently stops mid-cycle and shows E1. On a test spin it would only turn slowly, the pump could be heard running for a long time, then E1 appeared. The user reported no obvious issue filling, no visible water left in the drum, and the door could be opened immediately after switching back on.

Likely cause

Accepted forum advice states E1 means the machine has exceeded a check time for fill, heat or empty. The strongest supported possibilities mentioned were a fill or drain issue, heater fault, broken wiring to the heater, pump open circuit, blocked pressure chamber, incorrectly routed pressure tube, or a sticking eco ball in the sump hose due to sludge/grease build-up. The exact cause was not confirmed.

What fixed it

No single repair was confirmed in the discussion. Recommended action was to investigate the fill, heating and drain systems, including the pump, pressure chamber, pressure tubing and sump hose/eco ball for blockage or sticking. Further diagnosis should be carried out by a suitably qualified appliance engineer.

Checks to try

• Observed intermittent E1 mid-cycle
• Tested spin cycle and machine only turned slowly
• Pump was heard running for a long time before E1
• Checked that there was no obvious water left in the machine
• Confirmed the door could be opened immediately after switching off and back on
• Noted no apparent filling problem

Parts or tools mentioned

• pump
• heater
• wiring to heater
• pressure chamber
• pressure tubing
• sump hose
• eco ball