Cycle Won't Start
Hi all, We have siemens wash&dry 10d52. After loading in the laundry and putting the washing powder and choosing the program (any program) the machine won't start. The display shows that the program is on but nothing happens. No indication that smth is wrong but the machine just won't start. The laundry inside is dry. THANKS FOR YOUR HELP!
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Siemens wash&dry 10d52 powers up but programme will not start
- The problem
- A Siemens wash&dry 10d52 would power on and allow programme selection, but pressing start on any programme produced no action. The display showed the programme as selected, there was no obvious fault indication, and the laundry remained dry.
- Likely cause
- The strongest diagnosis in the discussion is a door interlock or door latch problem, as this can leave the machine lit up but unable to start. A water supply issue was also mentioned as a possible cause, though this was described as less likely and would usually be expected to show an error.
- What fixed it
- Recommended checks were to confirm the door was fully closing and that there was no issue with the door latch mechanism, and to make sure the water supply was on. It was also suggested to try a spin programme, as that would help distinguish a fill problem from a general start failure. No exact repair was confirmed; the accepted advice was that if no error code is shown, further diagnosis is needed by an engineer.
- Checks to try
- Machine powers on and display lights are working
- Check the door is closed properly
- Check for problems with the door latch
- Check whether any error code or flashing lights are present
- Make sure the water supply is on
- Try a spin programme as well as a wash
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
1 Answer
Normally with a washing machine that won't start the first thing to check is the fuse and socket, but when the lights are on, clearly that's not the problem. The next suspect is that the machine is waiting for the door to be closed because the power goes straight from the display and main control board to the door interlock and obviously no machine would be allowed to work with the door open. However, unless it's an old washing machine you should be getting an error code if the door isn't closed properly or it thinks the door isn't closed.
If the door interlock isn't operated nothing will work. Clearly people don't try to operate the machine with the door open, or if they accidentally did it will be the first thing they'd check when it the washing machine didn't start so it's usually a problem with the door lock itself being faulty or the door latch mechanism that operates it is broken, or loose somehow. Any of these would cause a washing machine to have the lights on but be dead.
If your machine produces error codes (check the troubleshooting guide in the instruction book) but isn't producing any flashing lights or error codes then it could be something you can't deal with and need an engineer.
Another thing that can cause a machine to appear not to work is if the water supply is cut off somehow and it's trying to fill. Again, this should produce an error code though on all but the pretty old machines. Just double check that it doesn't work on spin as well as a wash, which of course would be unaffected by a lack of water.
Apart from making sure the water is on, and checking the door is closed properly and no problems with the door latch this fault really needs an engineer to diagnose as it could be so many things.
I now have a full help article on washing machine won't start up
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