Solved
Samsung

Samsung Silver Nano

M0m0rt1l
Asked almost 15 years ago 1,880 views
0

I was hoping for someone to tell me what part this is. its cracked along one side and is leaking water, therefor needs replacing. the problem is that samsung have no idea either. It is located at the side of the cold water inlet, 2 of the pipes go to the dispenser tray and the other is an inlet which comes from the cold water.

Here it is

[link removed - broken]

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Samsung B1445AS leaking from cracked plastic water-distribution box by cold inlet

The problem
A Samsung washing machine, model B1445AS from the Silver Nano range, was leaking heavily when filling. The original poster identified a slight crack in a plastic box mounted beside the cold water inlet. One hose from the inlet valve fed this box and two hoses then went towards the dispenser tray.
Likely cause
Cracking of the plastic water-distribution component beside the cold water inlet, causing water to escape under pressure. The exact part name was not confirmed in the discussion.
What fixed it
The accepted advice was to obtain the full model number and use Samsung parts diagrams to identify the component, as 'Silver Nano' is only a range name. Further suggestion was to contact a spares supplier able to trace parts from breakdown diagrams. Replacement of the cracked component was intended, but no completed repair was confirmed.
Checks to try
  • Confirmed model number as B1445AS
  • Observed slight crack in the top of the plastic box
  • Noted hose routing: one feed from inlet valve to the box and two hoses from the box to the dispenser tray area
  • Contacted Samsung and other numbers, but they reportedly could not access the schematic for this model
Cause identifiedGenerated 7 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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3 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered almost 15 years ago

Samsung must be able to tell you what it is. Don't let them fob you off. They have all the parts breakdown diagrams. Does the hose from the inlet valve go to this part and then get distributed to either of the other two hoses? If you use the proper model number you should be able to track the part down. Silver Nano isn't a model number it's just a range name that could cover dozens of models. Find the model number and serial number usually behind the door or kickplate strip or sometimes behind the pump filter door at the front if fitted. Failing that try the back of the machine.

Whitegoods Help — appliance repair expert and forum host.
0
M0
m0rt1l
Answered almost 15 years ago

i tryed them again and they said to me that they cannot access the schematic, i called a few other numbers and same again they cannot access the documents for this model! nightmare as all i need is this part or similar. Yes from the inlet there are 2 pipes, 1 direct to the dispenser tray and one which goes via this box to the dispenser try. The problem is that a slight crack has developed in the top of this plastic box which is causing major leakage under pressure. As you can imagine I would rather spend a few quid getting this repaired or a new part instead of buying a new washer. the model number of the washer is b1445as.

all help appreciated as my wife is going nuts

0
WH
WhitegoodshelpVerified Engineer
Answered almost 15 years ago

Try 4Washerhelp spare parts they have a parts department where people try to track down parts for customers. You'll probably have to ring them, they may have the parts breakdowns for your Samsung washing machine.

Whitegoods Help — appliance repair expert and forum host.

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