Solved

Washing Machine Dead

CUCurious
Asked over 20 years ago 3,798 views
0

The other day my washing machine stopped mid-programme and has refused to do anything since. The on / off switch also appears to have become jammed. I have checked the fuse and that's fine. Any ideas what can be done?

Unfortunately this is very frustrating as there are clothes sitting in a pool of water in the drum and the door is still locked. Is there any way I can at least get the door open to remove the clothing?

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Washing machine stopped mid-cycle, dead with door locked

The problem
The washing machine stopped mid-programme, then would not do anything. The on/off switch appeared jammed. The fuse had been checked and was reported as fine. Water remained in the drum and the door stayed locked.
Likely cause
The accepted reply said that, if the machine is totally dead with no signs of life and both the fuse and wall socket are OK, the most likely causes are a faulty door interlock or a faulty on/off switch.
What fixed it
Recommended action was to drain the machine and open the door to remove the clothes, then diagnose the electrical fault with a continuity test meter. The exact repair carried out was not confirmed in the discussion.
Checks to try
  • Fuse checked and found OK
  • Wall socket should be checked and confirmed OK
  • Machine had no signs of life on any programme
  • On/off switch appeared jammed
Parts or tools mentioned
  • Continuity test meter
  • Door interlock
  • On/off switch

Safety: Do not bypass the door interlock. Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 5 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 20 years ago

If the washing machine is totally dead with no signs of life on any programme - but the fuse is OK, AND the wall socket is OK, then the most likely causes are a faulty door interlock or on / off switch.

Here's how to drain the washing machine and get the door open door jammed Washing machine door won't open

You need a continuity test meter to be able to diagnose the fault ideally.

Whitegoods Help — appliance repair expert and forum host.

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