Solved

Coin Gone Down The Detergent Hose

AIaimee
Asked over 14 years ago 4,435 views
0

Hello community, i'm hopeful that you can give me some advice.

I'll spare you the boring details, i'll just say I have a 3 year old boy and i'm 99% sure a penny has been put down the pipe where the detergent goes.

My washing machine is a BEKO WM 5100 bought very recently.

My question is: Should I take action regarding this penny before I use the machine? Will it cause the machine damage if I leave it be?

Well thanks for your time....Oh and 3 year old boy free to a good home, fully toilet trained

Aimee

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Possible coin dropped into detergent hose on BEKO WM 5100

The problem
A penny was believed to have been put down the detergent inlet/pipe of a BEKO WM 5100 before the machine was used. The concern was whether using the washing machine could cause damage.
Likely cause
A loose coin may have entered the outer tub area from the detergent path. The accepted reply said it might pass harmlessly into the sump hose or pump filter, but it could also move unpredictably and, if caught on edge and struck by the drum, damage the plastic outer tub.
What fixed it
Recommended action was to disconnect the machine and gently tip it back and forth and side to side to listen for the coin moving, in the hope it would drop into the hole at the bottom of the tub and into the sump hose. The pump filter was also recommended to be checked. If the coin was not found, the advice was to listen carefully during the next few washes and stop using the machine if clanging was heard. An engineer was suggested if the owner did not want to try to locate it.
Checks to try
  • Machine had not been used since the coin was suspected to have gone in
  • Advised to disconnect the machine before checking
  • Advised to tip the machine and listen for the coin sliding
  • Advised to check the pump filter
  • Advised to listen for clanging during later washes if not found
Parts or tools mentioned
  • pump filter
  • sump hose

Safety: Disconnect the machine before attempting any checks. Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 15 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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2 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 14 years ago

It's a bit like Russian Roulette. The chances are it won't do any serious damage but it certainly could. It will behave completely randomly once inside. It could easily just end up inside the sump hose or pump filter and never be heard of again. But if it gets tipped on its edge and the revolving drum hits it then it can cause serious damage to the plastic outer tub.

If it were me I would disconnect the machine and tip it back and forth and from side to side to see if I could hear it sliding around in the tub. It's possible to get a coin to drop into the hole at the bottom of the tub into the sump hose. Once there it shouldn't be able to cause any serious damage. If you've already used the washing machine since, it could already have got into the sump hose.

Check the pump filter in case it's there. If you aren't going to try and find it or get an engineer out you need to listen carefully to it for the next several washes and if you hear it clanging about stop using it and try to get it out by the method I suggest or call an engineer.

Here's a useful article - how to find something stuck in washing machine drum

Whitegoods Help — appliance repair expert and forum host.
0
AI
aimee
Answered over 14 years ago

Thanks a lot for the reply. I have not used the washing machine at all since so I think we'll take your advice. I'll let you know how we get on.

Thanks again

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