Solved
Zanussi

Zanussi Aquacycle 1100 Stopping Mid-Cycle

TRTrollheart
Asked about 14 years ago 8,562 views
0

Hi.

I've read through all the FAQs and reasons for a machine not working; very interesting and informative, but I couldn't find my answers there.

My machine was recently moved as our kitchen is being redesigned, and since then (yesterday) when it was plumbed back in, the cycle begins but only goes so far then stops. I've included a picture of the the program dial (guess it's pretty old: no digital readout!). I usually start a normal wash at H and it spins around ending I think on K, not entirely sure. But now it's stopping at J. I tried moving it on slightly by hand, and it did spin again, but soon stopped.

It stops with the sound of a motor ticking over, as if it can't get started, but yet if I move it to the drain cycle (door won't open while the cycle is stuck) it will drain and I can open the door. I asked the plumber to look at it, but he said his specialty was not washing machines and didn't know what to do about it. I took out and cleaned the filter --- it was pretty filthy --- and restarted but after a short burst of activity it again stopped.

I can buy a new one if necessary, though if it's only a part that needs to be replaced, or something I'm doing wrong I'd prefer to go that route. However, what I want to avoid is paying an engineer to come out, be told he can't fix it and be left with that bill plus the price of a new machine! It is however essential that I get it sorted within the next few days, as I can't be without a machine.

Any help or advice you could offer would be greatly appreciated.

Thanks

TH

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Zanussi Aquacycle 1100 stopped mid-cycle after being moved due to kinked inlet hose

The problem
After the washing machine was moved and reconnected, a normal wash would start but stop part-way through around position J on the programme dial. It would sit humming/ticking over, but would still drain when set to the drain cycle. The filter was cleaned but the fault remained.
Likely cause
Restricted or missing water fill after the move, caused by a kink in the hose leading into the machine. The discussion suggested checking hot and cold water supply and flow rate after reconnection.
What fixed it
Check the plumbing after the move, including that the water supply is turned on, flowing properly and that the inlet hoses are not kinked. In this case, the inlet hose was straightened.
Checks to try
  • Cleaned the filter
  • Confirmed the machine would drain on the drain cycle
  • Checked water supply/plumbing after the move
  • Checked for kinked inlet hose
Confirmed fixedGenerated 9 Aug 2026 · AI summaries can make mistakes — read the full thread below.
Was this summary helpful?

6 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered about 14 years ago

If the fault only occurred after being moved it's likely to be related to the move. First thing to check is the plumbing. \is it hot and cold fill? Is hot and cold water going into the machine ok? It will sit and hum if it can't take in cold water.

Whitegoods Help — appliance repair expert and forum host.
0
TR
Trollheart
Answered about 14 years ago

Thanks for the quick reply.

It does sort of sit and hum, but only after I guess maybe 10/20 mins (haven't sat watching it: TV is bad but not THAT bad!), so is that possibly the problem? My plumber should be back tomorrow, I guess I should ask him. So it's to check that both hot and cold pipes are connected to the machine?

0
WH
WhitegoodshelpVerified Engineer
Answered about 14 years ago

You need to check that hot and cold water are actually getting into the machine and at proper flow rate. Kinked hoses or faulty taps or even one of the taps not actually turned on are all potential issues.

Here's a basic guide to check the water is getting into the machine - Washing machine won't fill with water (or no water goes into washing machine)

Whitegoods Help — appliance repair expert and forum host.
1
TR
Trollheart
Answered about 14 years ago

Thank you again. I've printed out your guide and will go through it with my plumber in the morning. Hopefully this will sort it out. I'll let you know how it turns out.

Again, thank you for your help.

TH

0
TR
Trollheart
Answered about 14 years ago

Got that sorted thanks: was just a kink in the hose leading into the machine. Once it was straightened out, machine is working fine now.

Thanks again for your great advice and help!

Rgds

TH

0
WH
WhitegoodshelpVerified Engineer
Answered about 14 years ago

Excellent. Thanks for the update.

Whitegoods Help — appliance repair expert and forum host.

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