Drum Does Not Rotate And It's Unable To Pump Out Any Water
Hi
My Bosch Exccel 1600 has just malfunctioned after 7 years of perfect service.
The drum does not rotate and it's unable to pump out any water.
When the machine is on there''s a noise which sounds like a bags of stones being mixed around.
I haven't been able to pop the back off yet.
Just wondering if anyone's had anything similar?
Is it a broken belt or maybe a problem with the motor?
Any advice would be great.
Thanks
Balfourroadman
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Bosch Exccel 1600 would not rotate drum or pump out water due to pump blockage
- The problem
- A Bosch Exccel 1600 washing machine stopped working after about 7 years. The drum did not rotate, it would not pump out water, and a noise like stones being mixed around was heard while switched on.
- Likely cause
- A foreign object was obstructing the drain pump impeller, preventing the machine from emptying. The drainage failure appears to have caused the wash cycle not to continue to drum rotation.
- What fixed it
- The pump area was checked and a bra strap was found wrapped around the pump impeller. Removing the obstruction restored normal operation.
- Checks to try
- Checked why the machine was not emptying water
- Inspected the pump
- Found a bra strap around the pump impeller
2 Answers
The first thing I would do is look at why it isn't emptying the water, it could have something in the pump. Check this out - Washing machine won't empty water (stuck full of water)
Need Professional Help or Spare Parts?
Hi Andy
Thanks for the advice - I found a bra strap around the pump impeller! took it out and all's working well again.
Cheers
Balfourroadman
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