Solved
Beko
WTG721M1B

Beko WTG721M1B washing machine drain pump

BLblinky3i
Asked about 6 years ago 10,100 views
0

Hi, I wondered if anybody can help me identify a replacement drain pump for this machine as Beko don't stock the genuine part anymore.

I can't find a universal part that seems to match this one

Pics of pump here https://imgur.com/a/IKo8EH3

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Beko WTG721M1B draining only at a trickle due to blockage in pump hose

The problem
A Beko WTG721M1B washing machine was not draining properly. The drain pump motor was replaced with a compatible Askoll pump, which ran and drained, but only at a trickle, so the original fault remained.
Likely cause
Confirmed blockage in the drain pump hose/pump assembly area. The final cause found was a 5p coin lodged in the pipe, restricting flow. The replacement pump itself was not the cure.
What fixed it
A compatible replacement drain pump motor was fitted successfully, but this did not resolve the poor draining. A repair engineer then partially removed the front panel to access and remove the pump assembly, where a 5p coin was found obstructing the drain pump hose. Removing the obstruction solved the problem.
Checks to try
  • Replacement drain pump identified via model selector as a compatible Askoll pump
  • Pump motor fitted and confirmed to run
  • Machine tested draining into a bucket, so household drain/u-bend was ruled out
  • Poor flow remained after pump replacement
  • Pump assembly area inspected by repair engineer after partial front-panel removal
Parts or tools mentioned
  • Compatible Askoll drain pump
  • 13 amp tags
  • Insulation tape
  • Offset screwdriver
  • Repair engineer

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Confirmed fixedGenerated 4 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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13 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered about 6 years ago

Hi. The picture won’t help much as most pumps look very similar. Try www.ransomspares.co.uk

Whitegoods Help — appliance repair expert and forum host.
0
BL
blinky3i
Answered about 6 years ago

Thanks I checked them out and based on there model selector this one is compatible

https://www.ransomspares.co.uk/parts/washing-machines/drain-pump-askol/121784.htm

But the terminal connections are separate, could I break the plug on my machine and connect them to the terminals directly?

0
WH
WhitegoodshelpVerified Engineer
Answered about 6 years ago

Yes you can do that If you are comfortable doing it. Or if the old one has a plastic plug that would be able to be cut in half to make separate connectors that’s another way of doing it.

Whitegoods Help — appliance repair expert and forum host.
0
BL
blinky3i
Answered about 6 years ago

Hi, this is the connection

0
WH
WhitegoodshelpVerified Engineer
Answered about 6 years ago

Ahh that would be tricky then. I was meaning if they were side by side the other way. As long as the wires are long enough you can cut them and fit 13 amp tags. Just make sure they can’t touch and short out. If close you can insulate one of them with insulation tape.

Whitegoods Help — appliance repair expert and forum host.
0
BL
blinky3i
Answered about 6 years ago

Thanks for your help, I'll pull the trigger on this and see how I go.

1
BL
blinky3i
Answered about 6 years ago

Pump fitted a charm, great advice thanks..didn't solve the problem though it's draining but at a trickle..I can see the impeller running so the pump must be fine

Can only think now there must be a blockage in the sump pipe from the drum to the drain pump, I'm going to take this off next and have a look but I don't have the tools for it as these are threaded screw hose clips and the screw head is pointing toward the drum casing and will require some offset screwdriver which I don't currently possess.. what happened to good old fashioned jubilee clips!

0
WH
WhitegoodshelpVerified Engineer
Answered about 6 years ago

Could be, but it could be an obstruction in other places too including right at the u-bend if drain hose is attached to it. Read this Can’t Find a Blockage But Washing Machine Still Not Draining

Whitegoods Help — appliance repair expert and forum host.
0
BL
blinky3i
Answered about 6 years ago

Not connected to main drain just draining into a bucket

0
WH
WhitegoodshelpVerified Engineer
Answered about 6 years ago

That's one eliminated. The article describes all possible places.

Whitegoods Help — appliance repair expert and forum host.
1
BL
blinky3i
Answered about 6 years ago

Useful article, I'm convinced it's something obstructing the ball in the sump hose..just can't get the bugger off ..

Local repair guy coming out Sat morning, hopefully he can diagnose or its a new washer

After I replaced the double cold inlet a few weeks ago because it wasn't filling up properly I thought I was home and dry..at least for a few weeks until this!

Thanks for your help

1
BL
blinky3i
Answered about 6 years ago

Well problem solved after all that it was a 5p obstructing the drain pump hose, as I couldn't get the front cover off to remove all of the pump assembly I only swapped the drain pump motor bit, our repair guy had to partially remove the front face of the washer to remove the pump assembly (most washers I have seen just have screws and your off, this one has a faceplate that can only be removed when the front panel of the washer is partially removed) and as he predicted it was a perfectly sized 5p blocking the pipe..ah well you live and learn

0
WH
WhitegoodshelpVerified Engineer
Answered almost 6 years ago

Nice one. That's exactly the kind of thing that my article that I linked to previously describes (Can't find a blockage but washing machine still not draining water). If the pump is running okay and there's nothing wrong the impeller then the only explanation is a blockage somewhere.

Whitegoods Help — appliance repair expert and forum host.

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