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Zanussi

Zanussi Zwf1421 Loose Drum

CHchill99
Asked over 13 years ago 8,078 views
0

Good morning,

I have looked at the DIY repair help: troubleshooting page but have not found a solution, sorry.

I have a zanussi zwf1421 washing machine which has developed a problem. The problem I have is that the drum has worked itself loose or something has broken on it. The last time I used it there was loud banging when it was spinning and when I took out the clothes there were lots of little white plastic bits mixed in with them. The drum now moves up and down in the machine by about 2" up and down instead of feeling secure.

I think something that secures the drum in place has broken. Would I be able to buy a replacement part to fix this, if you can work out what I'm talking about. Thanks in advance.

Paul

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Zanussi ZWF1421 drum loose with banging on spin

The problem
A Zanussi ZWF1421 washing machine developed loud banging during spin, left small white plastic fragments in the wash, and the drum could then be moved up and down by about 2 inches instead of feeling secure.
Likely cause
The accepted diagnosis was collapsed drum bearings, or less commonly a broken drum spider shaft. The exact failed part was not confirmed.
What fixed it
The advice given was that this type of fault is usually considered uneconomical to repair, though if the machine is not very old it may still be worth getting a quote from a local appliance engineer. No specific repair was confirmed in the discussion.
Checks to try
  • Loud banging during spin
  • Small white plastic pieces found with the clothes
  • Inner drum could be moved up and down by about 2 inches

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 8 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 13 years ago

It sounds like the drum bearings have collapsed or possibly (but rarer) the drum spider shaft has broken. Sadly, it's usually considered not worth repairing these days but if it's not very old and you know a good local engineer it may be worth getting a quote. It won't be cheap though.

Whitegoods Help — appliance repair expert and forum host.

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