Pump Filter Jammed
My washing machine doesn't drain after cycle so I went to look at the filter. Behind the trim on lower part of face of machine, I found what I presume is access to the filter. But, but it only turns through 120 degrees (with loss of some water) but I could not remove it. I have lost the user manual (to my shame) and can't find it online.
Does this washerl have a filter which can be accessed by and cleaned by an owner? If so how do I open the filter? Many thanks for any help offered.
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Washing machine would not drain; pump filter jammed by coin
- The problem
- The washing machine was not draining at the end of the cycle. The owner found the lower front filter access and could only turn the filter about 120 degrees before it stuck, with some water escaping, and could not remove it normally.
- Likely cause
- A blockage in the pump filter was the most strongly supported cause. This was later confirmed to be a 5p coin jammed in the filter, preventing full removal and likely stopping proper draining.
- What fixed it
- Remove the pump filter to clear the obstruction. The accepted advice was that an item such as a bra wire or similar may be jamming the filter, and that some models may also have locking lugs or a small retaining screw that needs partial loosening before the filter will come out. In this case the filter was removed, but it broke during removal, so a replacement filter was needed.
- Checks to try
- Filter would only turn about 120 degrees
- Water escaped when the filter was turned
- Accepted advice suggested checking for locking lugs
- Accepted advice suggested some Hoover models may have a small screw in the pump filter
- Obstruction confirmed as a 5p coin after removal
- Parts or tools mentioned
- Replacement pump filter
- 5p coin (obstruction)
2 Answers
Maybe something is jammed inside the filter (like a bra wire) which is making it awkward to get out. However, the filter will come out. I can appreciate you being concerned about breaking it, but even if you did, you'd just need to buy a new filter which will be considerably cheaper than calling a repairman out. If there is something blocking the pump filter the filter has got to be removed to fix it.
Also, try to see if there are any lugs that the filter locks under. Some Hoover washing machines have a small screw in the pump filter which needs partially - not fully - unscrewing before the filter comes out.
If there is an obstruction preventing the pump filter from unscrewing, you will have to disconnect the sump hose or drain hose from the pump to retrieve the object. as described here in my article about pumps and the filter
(Related: About washing machine pumps)
Need Professional Help or Spare Parts?
Got filter out and broke it in doing so. Seemed to be a 5P piece making it stick. I now need a new one. Can I source it through you or can you suggest other online supplier?
Thanks for your ongoing help.
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