Samsung Wd8704Rjd Not Draining
Hi,
I have a Samsung WD8704RJD Washer/Dryer. It's displaying a 5E code which I've looked up and is the "not draining water" error.
I manually drained the water. Ordered and fitted a new Samsung pump but unfortunately I still have the same problem with the same code. Is this now a problem with the main board or is there another way of testing this to see what the problem is? Not sure if it's worth spending more money on a new board.
Thanks in advance,
Nigel.
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Samsung WD8704RJD showing 5E not draining after pump replacement
- The problem
- Samsung WD8704RJD washer/dryer displayed fault code 5E for not draining. The water was manually drained and the drain pump was replaced, but the machine still showed the same fault.
- Likely cause
- The accepted reply says the main PCB is unlikely. If the pump is not running, a wiring or connection fault is most likely. If the new pump is running, the fault is most likely a blockage still present in the drain path.
- What fixed it
- Do not replace the PCB based on this evidence. First establish whether the drain pump actually runs. If it does not, investigate a connection fault. If it does run, check for a blockage in the drainage system. The exact repair was not confirmed in the thread.
- Checks to try
- Manual drain carried out
- Drain pump replaced
- Check whether the drain pump is running
- If pump is not running, check for a connection fault
- If pump is running, check for a blockage in the drain system
- Parts or tools mentioned
- Samsung pump
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
1 Answer
Hi. Guessing at parts wastes a lot of time and money as you've found. Whatever you do don't try a pcb, it's pretty unlikely to be the problem.
The first thing to establish is, is the pump running? If it isn't then there's most likely a connection fault somewhere, if it is, then as it's a new pump the fault must be caused by a blockage somewhere - Check this article out, Can’t Find a Blockage But Washing Machine Still Not Draining
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