Solved
Samsung

Samsung Drain Pump Magnet Cracking

SCScot1966
Asked almost 11 years ago 7,430 views
0

Hello all,

I have just replaced my Samsung drain pump (DC31-000) for the second time in 2 months. The original pump,lasted 6 years. When I took the motor apart, I found the magnet cracked and expanded causing the pump to get stuck. The second pump did the same thing, but in less than 2 months. Does anyone have any idea of what is causes this ?

Thanks, Scot

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Samsung washing machine repeatedly cracking drain pump magnet

The problem
A Samsung washing machine has had its drain pump DC31-000 replaced twice in two months. On both failed pumps, the motor magnet was found cracked and expanded, which caused the pump to seize. The original pump had lasted six years.
Likely cause
The accepted reply suggested that a foreign object inside the machine may be striking and damaging the pump, for example a coin or other metal item. This was suggested as a possible cause, not confirmed.
What fixed it
Check the drain pump and associated sump/drain path for foreign objects that could contact the pump and damage it. The discussion does not confirm an exact repair beyond this diagnosis.
Checks to try
  • Drain pump removed and replaced twice
  • Motor taken apart and magnet found cracked and expanded
  • Suggested check for an object stuck inside the machine, such as a coin or other metal item
Parts or tools mentioned
  • Drain pump DC31-000

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 10 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered almost 11 years ago

Could be some object stuck inside machine hitting it and damaging it. Coins or anything metal would do it.

Whitegoods Help — appliance repair expert and forum host.

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