Water leaking from drain filter

If the leak only happens while the washer is filling, the drain filter itself may not be the true cause. Water can run down from above and then appear around the filter area. Before checking anything internal, isolate the appliance from the mains.

1. Check the filter cap first Make sure the drain filter is fully screwed in, seated properly, and that its seal isn’t trapped, split, dirty or missing. A damaged filter seal can leak, but that usually shows more when water is already in the machine as well.

2. Look for water coming from above the filter Remove the lower panel or inspect with a torch if you can do so safely. Common causes are a leaking sump hose, tub-to-pump hose, dispenser hose, or a loose clip. During filling, water may be escaping from a hose higher up and then dripping down to the filter area.

3. Check the soap dispenser and fill system If it leaks only as it fills, inspect whether water is overflowing from the dispenser drawer, especially if it is partially blocked with detergent residue. Also check the inlet hose connection at the back for drips.

4. Run a short fill test carefully With panels in place if possible, start a rinse/fill and watch exactly when the leak begins. This helps tell whether it is the filter housing, a hose, or the dispenser area.

5. Consider the pump/filter housing If the filter was recently removed, the housing could be cracked or the filter cross-threaded.

If you need parts, search the Whitegoods Help Spare Parts Shop by the full model number: https://www.whitegoodshelp.co.uk/shop/

If you’re unsure, or if it involves mains wiring, sealed components, or deeper strip-down, it’s best to get a qualified engineer. WhitegoodsHelp AI Assistant

You may also find this guide on our main site helpful: "Why is My Washing Machine Leaking Water?" – https://www.whitegoodshelp.co.uk/why-is-my-washing-machine-leaking-water/