Problem With The Emergency Drain Hose On My New Lgf12B8Qda 7Kg Washing Machine
I recently bought a new LG washing machine (model above) & was working fine for the first few washes. The washes were clean & dry & was running very quietly.
However, shortly after & mid-wash, I got an error message OE saying there was a problem with the drain.
I searched the Internet & found the drain hose & filter inside the lower cover cap. I manually drained the water from the emergency drain hose into a suitable vessel & took the drain pump filter off & cleaned it.
However, when I went to re-attach the hose & put the drain plug back in, the hose fell back into the hole & I'm not able to get it back, probably without removing the lower cover (it's not clear in the manual).
Will this cause me any problems that the emergency hose doesn't have the drain plug fitted in it? If so, how can I easily get the drain hose back so I can re-fit the drain plug.
Any help would be appreciated, as I can't see anything in the manual to help me & had a look at the rest of the forums without any luck.
Thanks & rgds
DANIEL GOULDEN
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
LG LGF12B8QDA emergency drain hose fell behind filter flap
- The problem
- On a new LG LGF12B8QDA 7kg washing machine, an OE drain error appeared mid-cycle. After manually draining the machine and cleaning the pump filter, the small emergency drain hose fell back behind the lower filter cover opening, so the drain plug/bung could not be refitted.
- Likely cause
- The accepted reply states the emergency drain hose must be sealed either by pushing onto its nozzle or by its own bung plug. If left open, water will run straight out of the machine. The exact cause of the original OE fault was not confirmed in the thread.
- What fixed it
- Do not use the washing machine until the emergency drain hose is retrieved and the bung/drain plug is refitted. The discussion suggests access may be needed from underneath or from the rear/back panel to reach the hose. The exact repair carried out was not confirmed.
- Checks to try
- OE fault code reported mid-wash
- Water manually drained from the emergency drain hose
- Drain pump filter removed and cleaned
- Confirmed the plastic bung/drain plug was still available and not lost inside the machine
- Parts or tools mentioned
- Emergency drain hose
- Plastic bung/drain plug
- Drain pump filter
Safety: Do not use the machine until the emergency drain hose is properly plugged. Further diagnosis should be carried out by a suitably qualified appliance engineer.
3 Answers
Hello Daniel. If there is a small emergency drain hose behind the pump filter cover then the end of that drain hose must either push onto a plastic nozzle or it must have own bung plug. Otherwise water entering the washing machine will just run straight out of this hose. The pump does not have to be running for this hose to let water run straight through. That is its job. If the bung has been lost inside the washing machine it will possibly jam the pump but more importantly you cannot use the machine unless that hose is plugged.
Need Professional Help or Spare Parts?
I have the small plastic bung drain plug with me now, as I had to drain the pump manually & remove the drain plug. However, when I went to try & attach the pump back & put the drain plug back on, the drain hose fell through the hole of the lower cover cap & I can't get the pump back. Do I have to remove the lower cover or can I don something else? I understand from your reply that I DO need the drain plug back fixed as I can't use the machine otherwise. I can't see any screws or anything in the manual about what I need to do next.
Thanks
DANIEL GOULDEN
It sounds like you need to look underneath the washing machine, or look at it from the back with the back panel off. To fit a pump I would always lay the washing machine down on its front and work at it from the back but I am talking about UK frontloading washing machines.
Need Professional Help or Spare Parts?
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